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Setup via XiO Cloud Service
Use the following procedures to set up one or more TSS-470E touch screens via the XiO Cloud® service.
Connect to the XiO Cloud Service
The XiO Cloud® service allows supported devices across an enterprise to be managed and configured
from one central, secure location in the cloud. Crestron Desk Scheduling is also configured and deployed
within an XiO Cloud service account. The touch screen is configured to connect to the service by default.
NOTE: An XiO Cloud account is required to use the service. To register for an XiO Cloud account,
refer to www.crestron.com/Support/Tools/Licensing-Registration/XiO-Account-Registration.
To connect the touch screen to the XiO Cloud service:
1. Record the MAC address and serial number that are labeled on the shipping box or the touch
screen. The MAC address and serial number are required to add the touch screen to the XiO Cloud
service.
NOTE: Use the MAC address that is providing the primary connection (Ethernet or Wi-Fi
communications) to the network. The MAC address listed on the shipping box or touch screen
is for the Ethernet adapter. The MAC address for the Wi-Fi adapter can be located using the
device web configuration interface or local setup pages after a Wi-Fi connection has been
established.
2. Log in to your XiO Cloud account at portal.crestron.io.
3. Claim the touch screen to the XiO Cloud service:
To mass provision desks and claim their associated touch screens via a CSV file, refer to
l
XiO Cloud User
To claim one or more touch screens using the standard claiming workflow, refer to the
l
XiO Cloud User
Once the touch screen is claimed, associate it with a desk (if it is not associated already after mass
provisioning) to view its status and settings. For more information, refer to
Set Up a Network Connection
The touch screen can be configured to use a static IP address over an Ethernet or Wi-Fi network
connection as described in the following sections.
NOTE: The touch screen does not support setting the same static IP address for both the Ethernet
and Wi-Fi network connections.
The following sections describe how to set up a network connection using the XiO Cloud. To set up a
network connection using the local setup screens, refer to
48 • TSS-470E
Guide.
Guide.
XiO Cloud User Guide
Local Configuration on page
96.
Product Manual — Doc. 9347A
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