Swap Between Two Calls - Mitel IP8630M Operation Manual

1. Initiate a call with a counterpart so that the handset displays "Connected" as shown above.
2. Press the right softkey "Transfer" on either of the handsets in call, and the counterpart of the
call is put on hold.
3. Enter the number that the transfer should be made to, and press transfer.
4. This will end the call on the first handset party (screen showing "Call ended"), and the second
party will stop being on hold and hear a ringback tone instead which indicates that this
handset is now calling the third party.
5. When the third party answers the call an unattended transfer has been made and the second
and third party are now in call.
NOTE: As with attended transfer, it is also possible to make an unattended transfer by pressing either
the left softkey "Hold", or the middle softkey "Conf." instead of pressing the right softkey "Transfer" in
step 2.

7.5 Swap between Two Calls

It is possible to swap between two calls. In this case, one party will be in ongoing call, and the second
party will be on hold. I.e. "Swap" means that it is possible to toggle between these two parties.
1. Initiate a call with a counterpart so that the handset displays "Connected" as shown above.
2. Put this call on hold by pressing the left softkey "Hold".
3. Enter the number of a second party, and press the green "Off-hook" button.
4. A ring back tone is now heard in the handset as the second party is alerting.
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