Related Manuals for Mitel 5604
Summary of Contents for Mitel 5604
- Page 1 MiVOICE BUSINESS AND 5000 COMMUNICATIONS PLATFORMS IP-DECT SYSTEM (GLOBAL) MITEL 5604 WIRELESS HANDSET USER GUIDE...
- Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.
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Page 3: Table Of Contents
Table of Contents About Your Phone ............. 1 Elements of the Handset . - Page 4 Call Handling for the Mitel 5000 CP ........
- Page 5 Incoming Message for 5604 Services License ........
- Page 6 5604 Wireless Handset User Guide Alarm with Location Information ..........52 Alarm with Data .
- Page 7 Table of Contents Sent Messages ............76 Profiles Menu .
- Page 8 5604 Wireless Handset User Guide Attach the Swivel-type Clip ........... 101 Attach Cover for No Clip .
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Page 9: About Your Phone
The 5604 handset is suited to users who must be readily reached and/or need mobile voice and messaging features. It is ideal for applications where the user needs either one way messaging or needs to interact with other users. - Page 10 Mitel 5604 Wireless Handset User Guide The 5604 Standard DECT Handset can be upgraded with the Services, Personal Alarm, and/or DECT Location licences. Figure 1: Caution: The Handset/Headset must be fully charged before starting regular use.
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Page 11: Elements Of The Handset
Elements of the Handset Top/Alarm button This button can be used as a short cut to functions; long or double press modes. In the 5604 Personal Alarm license, the button is used as a push button alarm only. Indicates incoming call, messaging, low battery, and charging. -
Page 12: Features And Functions
Mitel 5604 Wireless Handset User Guide Features and Functions IMPORTANT: The handset may retain small magnetic objects around the mouth cap or ear cap region. Case The plastic cover parts are made of durable PC/ABS material. Antenna The antenna is integrated inside the handset. -
Page 13: Chargers
Caution: Use only the provided power supply. See the 5603/5604/5607 Programmer Installation and Maintenance Guide. Rack Charger The Charging Rack charges six 5603/5604/5607/5624 handsets simultaneously and is used for charging only. For more information, see the 5603/5604/5607/5624 Rack Charger Installation and Operation Guide. -
Page 14: Tips For Your Comfort And Safety
Mitel 5604 Wireless Handset User Guide If configured, any one of up to five predefined emergency numbers can be called, even if the handset or keypad has been locked. Currently, mobile IP phones do not support Enhanced 911 (E911) operation. If emergency services are required, it is necessary to keep the system administrator and location database up-to-date. -
Page 15: Environmental Requirements
About Your Phone Use of non-Ascom approved accessories may violate the FCC RF exposure guidelines and should be avoided. Environmental Requirements DECT Handset • Only use the handset in temperatures between 0 C to +40 C (32 F to 104 •... -
Page 16: Icons And Text In The Display
Mitel 5604 Wireless Handset User Guide Icons and Text in the Display All functions and settings available to the user are shown as icons and text in the display. The icons and text in the display indicate functions and settings to which you have access. The display normally displays date and time, the Owner ID and handset number. - Page 17 About Your Phone “Sound off” icon appears when the Sound off key or Mute button is pressed The Silent ("Volume 0") icon is displayed when the volume has been set to Silent. "Microphone off" icon indicates a silenced microphone. It appears after a long press on the Sound off key, Mute button during a call.
- Page 18 "PDM/WSM communication" icon is visible when handset is communicating with PDM/WSM via advanced charger. "Profile active" icon "Personal Alarm" icon indicates that the handset is a 5604 Personal Alarm license Menu icons The ”Contacts” menu contains all names/numbers in the local phonebook. In addition, a company phonebook* with up to 1000 entries can be downloaded to the handset via the PDM.
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Page 19: Keys And Buttons
About Your Phone Keys and Buttons Off-hook Key This key is used to answer calls, to pre-dial numbers and as a short cut to the Call list. One short press in standby mode opens the call list. On-hook and On/Off Keys This key is used to disconnect calls and return to the main screen. -
Page 20: Hot Keys
SMS. Multifunction Button Note: This feature does not apply to 5604 Personal Alarm license. This button can be used as a short cut to functions and has long and double press modes as defined by the user of the handset. -
Page 21: Alphanumeric Keys
About Your Phone Alphanumeric Keys Figure 5: Available Characters Note: Depending on the selected menu language, other characters can be available. This means that the character order can differ from the table above. In Standby Mode, and Number Input Mode •... -
Page 22: Headset
If the pre-configured headset profiles do not match the headset in use, or the audio performance is bad, it is possible to configure an own headset profile. This is done in the PDM, see the Mitel 5604 Wireless Handset Configuration Guide. If an own profile is configured in the PDM, it will... -
Page 23: Customizing Your Phone
Switch the Handset On/Off Note: If a handset restriction is enabled, it might not be possible to switch off the handset. See the Mitel 5604 Wireless Handset Configuration Guide. When the handset is switched off: 1. Press and hold the On-hook key When pressing the On-hook key, the handset vibrates and the display lights up. -
Page 24: Turn On/Off The Audible Signal
Note: You can answer/close an incoming call and/or press the alarm button while the keypad is locked. If configured in the PDM, you can call a pre-defined emergency numbers while the keypad is locked. See the Mitel 5604 Wireless Handset Configuration Guide. -
Page 25: Lock/Unlock The Handset
Unlock the Keypad 1. Press 2. Press "Yes". Note: You can press the volume buttons and the mute button during the call. If the 5604 Personal Alarm license is used it is also possible to press the alarm button. Lock/Unlock the Handset The handset can be protected for unauthorized use. -
Page 26: Using The Loudspeaking Function
Mitel 5604 Wireless Handset User Guide Using the Loudspeaking Function There are several options to activate the loudspeaking function: • Press a Navigation key, Hot key or Soft key defined as short cut to a Phone call function. When pressing the key, a predefined number is called, see “Short Cuts Menu” on page 71. -
Page 27: Making And Answering Calls
You can turn on the tone sender in a pre-dialed number by making a long press on the * key. Dial Using a Pre-programmed Hot key, Soft key or Multifunction Button Note: The Multifunction button does not apply to the 5604 Personal Alarm license. The Multifunction button, hot keys, and soft keys can be programmed with a handset number. -
Page 28: Dial A Number From The Call List
Mitel 5604 Wireless Handset User Guide Dial a Number from the Call List 1. Press 2. Select a number and press or the "Call" soft key to dial. The number can be edited before the call starts. 3. Press "More". -
Page 29: Dial A Number From The Company Phonebook
Making and Answering Calls Dial a Number from the Company Phonebook 1. Press "Menu". 2. Select "Contacts". 3. Select "Call contact". 4. The local and company phonebook appears in the same list but the company names are indicated by a “Locked entry” icon in front of the name. -
Page 30: During A Call
During a Call Note: Some of these functions are system dependent. The parameters are set up in the Portable Device Manager (PDM). See Mitel 5604 Wireless Handset Configuration Guide, and Portable Device Manager (PDM) Installation and Operation Guide. If the handset is configured via PDM/Device Manager, it is possible to call a predefined emergency number while the handset/keypad is locked. -
Page 31: Lock/Unlock The Keypad During A Call
1. Press 2. Press "Yes". You can press the volume buttons and the mute button during the call. If the 5604 Personal Alarm license is used, it is also possible to press the alarm button. Start a New Call during a Conversation 1. - Page 32 Mitel 5604 Wireless Handset User Guide 3. Click the soft key "Send". The calling party number is displayed in the handset display. 4. Click the soft key "Send". A "Message sent" confirmation is displayed and the message is sent to the caller.
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Page 33: Call Handling For Mivoice Business
Call Handling for MiVoice Business Call Handling for MiVoice Business Tip: These feature descriptions apply to the use of the 5604 Wireless Handset on MiVoice Business. For information on the Call Handling features on the Mitel 5000, see “Call Handling for the Mitel 5000 CP” on page 32. -
Page 34: Hold
Mitel 5604 Wireless Handset User Guide You can also use these features by pressing the "R" key on the handset during a call. The following table lists the In-Call menu features and associated feature access code methods. In-Call Menu under More... -
Page 35: Conference
Call Handling for MiVoice Business Conference To conference in another party while on a call: 1. Press "More" 2. Select "New Call" to put the current call on hold. 3. Dial the number of the third party. 4. Wait for an answer. 5. -
Page 36: Callback
Mitel 5604 Wireless Handset User Guide Callback Callback lets you request that the system notify you when a busy extension becomes available. To request a callback when a number/extension is busy: 1. Press "More". 2. Select "Call Back". 3. Press "Select"... -
Page 37: Advanced Features For Mivoice Business
Advanced Features for MiVoice Business Advanced Features for MiVoice Business Tip: These feature descriptions apply to the use of the 5604 Wireless Handset on MiVoice Business. For information on the Advanced features on the Mitel 5000, see “Advanced Features for the 5000 CP” on page 35. -
Page 38: Call Forward
Mitel 5604 Wireless Handset User Guide • Call Forward Cancel • Do Not Disturb • Do Not Disturb Cancel • Call Pickup • Call Park Retrieve • Direct/Group Page • Loudspeaker Page To access the Call Services menu: • Press "More". -
Page 39: Direct Page
Advanced Features for MiVoice Business To deactivate Do Not Disturb: 1. Press "More". 2. Select "Do Not Dist. Cancel". 3. When you hear a re-order tone, press to hang up. Do Not Disturb is deactivated. IMPORTANT: Do not select an option from the active call menu during any of the Paging features.The options are not applicable and your call will be terminated if selected. -
Page 40: Call Handling For The Mitel 5000 Cp
You access these features during a call by pressing the "More" soft key. It displays the "In Call" menu depicted in the following image. Note: These options are visible if the Mitel 5000 menu template has been installed on the 5604 Wireless Handset. The default menus reflect the features that operate with MiVoice Business. -
Page 41: Hold
Call Handling for the Mitel 5000 CP You can also use these features by pressing the "R" key on the handset during a call. The following table lists the In-Call menu features and associated feature access code methods. In-Call Menu under More... -
Page 42: Conference
Mitel 5604 Wireless Handset User Guide Conference To conference in another party while on a call: 1. Press "More" 2. Select "New Call" to put the current call on hold. 3. Dial the number of the third party. 4. Press "Call". -
Page 43: Advanced Features For The 5000 Cp
Calls Figure 9: Calls Menu * Visible if the 5000 CP menu template has been installed on the 5604 Wireless Handset. The default menus reflect the features that operate with MiVoice Business. It may be necessary to re-program the feature access codes to match the codes used on the 5000 CP. -
Page 44: Call Operator
Mitel 5604 Wireless Handset User Guide • Reverse Transfer To access the Call Services menu: • Press "More". Call Operator To call your switchboard operator: • Press "More". • Select "Call Operator" Config Assistant Configuration Assistant allows you to access a voice-guided configuration portal that provides easy-to-use, remote access to the following phone configuration options: •... -
Page 45: Messaging
This can be useful if you wear the handset in a belt and want to read the message/call information without rotating the handset. When pressing any key, the messages will be displayed in the normal way. See the Mitel 5604 Configuration Guide for more information. - Page 46 Mitel 5604 Wireless Handset User Guide Reply to a Message 1. Press “Reply”. 2. Enter message. 3. Press "Send". 4. if required, edit the number. 5. Press "Send". Delete a Message(s) 1. Select "Inbox". 2. Select a message to delete.
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Page 47: Write And Send A Message
Messaging 4. Select a number in the list. 5. Press "Call". Save a Number 1. Select "Inbox". 2. Select a message. 3. Select "View". 4. Press "More". 5. Select "Save number". 6. Select "Work number", "Mobile number", or "Other number". 7. -
Page 48: Unsent Messages
Mitel 5604 Wireless Handset User Guide Note: The "More" key is not displayed if no message templates have been defined. 4. Press "Send". 5. Enter the call number. 6. Press "Send" to send the message. Unsent Messages 1. Select in the menu. -
Page 49: Review Inbox Content While Reading A Message
Messaging 7. Select "Send". Delete Message 1. Select in the menu. 2. Select "Sent" to view the list. 3. Select message in the list 4. Press "View". 5. Select "Delete". 6. Select "Yes" to delete the message. Delete/Delete All 1. Select in the menu. -
Page 50: Receive A Message With Request For Answer
If a new message with equal or lower priority is received while another message is read the new message will be placed in the queue. You can specify how long a message will be displayed. See the Mitel 5604 Wireless Handset Configuration Guide. -
Page 51: Message Priority And Call Priority
Figure 10: Message Queuing and Priority Message Priority and Call Priority Note: This feature requires settings in the PDM/Device Manager. See the Mitel 5604 Wireless Handset Configuration Guide. The default setting is that the call information dialog always shall be visible in front of a message at incoming calls. -
Page 52: Message Indication Repetition
It is possible to configure the handset to repeat the alert signal for an unread message every 7th second as long it is displayed. See the Mitel 5604 Wireless Handset Configuration Guide for message settings. - Page 53 Messaging Figure 11: Interactive Message Mobile data from the handset can instruct the application to send the interactive message. See “Mobile Data” on page 49. You can then select an action from the list, such as sending a message back to the application and/or dialing a specific number.
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Page 54: Colored Messaging
Mitel 5604 Wireless Handset User Guide Colored Messaging Note: This is a system dependent feature for the 5604 Services license only. You can send colored messages to handsets. The application sending the message determines the color of the message. Colored messaging is useful for categorizing messages. In figure 12, there are two colored messages—a new message, and a read message—in the message inbox... -
Page 55: Calling A Different Party
Messaging • Redisplay the message and continue the call to further review and discuss the mes- sage. See Redisplay the Message and Continue with the Call on page 47. • Redisplay the message and terminate the call. See Redisplay the Message and Ter- minate the Call on page 47. -
Page 56: The Templates Menu
Mitel 5604 Wireless Handset User Guide How to use the PDM/Device Manager to create store predefined messages the handset is described in the Message Templates section of the Mitel 5604 Wireless Handset Configuration Guide. Before a message is sent, the user may edit, add, or remove text from the message. For example, the message "I am in a meeting"... -
Page 57: Mobile Data
Messaging Mobile Data Note: This is a system dependent feature for the 5604 Services license only. Send Mobile Data You can send user entered data from the handset by pressing a pre-programmed hot key or soft key, or selecting a service. Mobile data can be used for actions such as opening a door, or starting or stopping a machine. -
Page 58: Procedure Call
Mitel 5604 Wireless Handset User Guide Procedure Call When configuring the functions Call services, In Call menu, Contacts, or a shortcut/service to the Phone call function, the data added in these functions is static. When entering the data for the function to be used, it is possible to add a variable/character U that allows the user to enter additional numerical characters before calling the number/sending the data to a system. -
Page 59: Voice Mail
A long press on digit key “1” in standby mode will call your voice mail. If the extension number is not available the “Voice mail number not defined" window appears. Note: Some systems require the mailbox extension number to be downloaded to the handset. See the Mitel 5604 Wireless Handset Configuration Guide. -
Page 60: Alarm Operation
Information about the handset’s location can be sent along with an alarm. The location can be added as follows; • Manually added (see “Alarm with Data” on page 53), or • An approximately location given by the closest Base Station (see the Mitel 5604 Wireless Handset Configuration Guide) or... -
Page 61: Alarm With Data
Alarm Operation • A precise location given by the DECT location devices (see the Mitel 5604 Wireless Handset Configuration Guide). Alarm with Data You must manually define and store the data. To use the function, one soft/hot key/Navigation key in the handset must be defined as a shortcut to the menu “Edit alarm data". See “Short Cuts Menu”... -
Page 62: Menu Tree
Customizing the Menu Tree You can customize the menu tree, hiding any functions that you do not use. The functions to be hidden are defined in the PDM. See the Mitel 5604 Wireless Handset Configuration Guide. Calls * Visible if defined in the PDM... -
Page 63: Contacts
Menu Tree Contacts * System dependent... -
Page 64: Profile
Mitel 5604 Wireless Handset User Guide Profile This profile does not contain all of the applicable settings. -
Page 65: Messaging
Menu Tree Messaging * Visible if the number consists of a minimum of 3 digits Services... -
Page 66: Short Cuts
Mitel 5604 Wireless Handset User Guide Short cuts * Visible if defined in the PDM... -
Page 67: Connections
Menu Tree Connections You cannot unsubscribe a protected system using the System menu: use the Admin menu or the DECT system. -
Page 68: Settings
Mitel 5604 Wireless Handset User Guide Settings... -
Page 69: In Call
The In call function can be used in combination with the Procedure call function, see “Procedure Call” on page 50. See “Call Handling for the Mitel 5000 CP” on page 32 for an illustration of the In Call menu. -
Page 70: Navigate The Menu
Mitel 5604 Wireless Handset User Guide Navigate the Menu Figure 13: Main Menu (1) Messaging (5) Profiles (2) Short cuts (6) Services (3) Settings (7) Connections (4) Contacts (8) Calls Connections Menu 1. Enter the menu by pressing the “Menu” soft key, or the confirmation button on the Navigation key. - Page 71 Navigate the Menu • The IP-DECT system is configured for Easy Registration; see the Mitel IP-DECT Base Station Installation and Operation Guide. • The handset’s extension number and IPEI are registered in the IP-DECT system, see the corresponding manual for the IP-DECT system.
- Page 72 Mitel 5604 Wireless Handset User Guide 3. Select "System". 4. Select "Subscribe". 5. Press "Next". 6. Enter a System name (optional). If no system name is entered, the default name, such as System A or System B, will be used, depending on system name availability.
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Page 73: In Charger
Navigate the Menu Priority The default order of priority is the order of entered subscriptions. This means that the first subscribed system has the highest priority. You can edit this list and can set the systems in priority by moving them up or down in the list. Note: This is used in combination with system set to be "Automatic", see “Change System”... - Page 74 Mitel 5604 Wireless Handset User Guide Mute Handset While Charging When you place the handset in the charger it can be muted while it is charging. When it is removed from the charger it will switch on the sound again.
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Page 75: Calls Menu
Navigate the Menu 1. Select “In charger”. 2. Select “Message Absence”. Deactivate the Charging Mode 1. Select “In charger”. 2. Select “No action”. 3. Press "Select" to save the setting. Calls Menu 1. Enter the menu by pressing the “Menu” soft key, or the confirmation button on the Navigation key. -
Page 76: Missed Calls
Mitel 5604 Wireless Handset User Guide Save a Number 1. Press the "More" soft key. 2. Select "Save number". Send a Message 1. Press the "More" soft key. 2. Select "Send message". Delete an Entry from the Call List 1. Press the "More" soft key. -
Page 77: Push To Talk
For PTT to function, the PTT-capable handsets in the PTT group must be configured on the Wireless Messaging Services (WSM) Gateway. Additionally, a conference bridge, such as Mitel's Audio & Web Conferencing (AWC) must be configured to support the PTT calls. Two types of PTT calls can be made: •... - Page 78 Note: This method requires an additional Alarm Management Server (AMS) module. Accept a PTT Invitation - Message Style Note: This feature applies to the 5604 Services license only. The PTT invitation is received as a message, can contain up to 1000 characters, and is viewed the same way as an ordinary message.
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Page 79: Short Cuts Menu
Call a PTT Group Note: PTT group(s) must be defined in the PDM and Messaging Group(s) in WSM to be able to use this function. See the Mitel 5604 Wireless Handset Configuration Guide, and the WSM Installation and Operation Guide. -
Page 80: Define A Hot Key
Mitel 5604 Wireless Handset User Guide 15. Press "Back". 16. Press "Save". Define a Hot Key 1. Select "Hot keys". 2. Select "0", "2" to "9". 3. Select "Function". 4. Press "Select". 5. Select a function from list. 6. Press "Back". -
Page 81: Define The Multifunction Or Alarm Button
4. Select a function by using the on the navigation key. 5. Press "Select", or the confirmation button. 6. If necessary enter values in the fields (applies only to some functions) 7. Press "Back". 1. Applies to the 5604 Personal Alarm license only. -
Page 82: Edit A Service
Mitel 5604 Wireless Handset User Guide Edit a Service 1. Select a service by using the on the navigation key. 2. Press "More" 3. Select "Edit". 4. Edit the service parameters. 5. Press "Back". Delete a Service 1. Select a service by using the on the navigation key. -
Page 83: Write A New Message
Navigate the Menu Forward a Message 1. Select "More". 2. Select "Forward". 3. Enter additional text if required. 4. Select "Send" 5. Enter number. 6. Select "Send" to forward the message. Call a Sender 1. Select "View". 2. Select "More". 3. -
Page 84: Unsent Messages
Mitel 5604 Wireless Handset User Guide Unsent Messages 1. Select "Unsent" to view the list. 2. Select message to edit/send. 3. Select "Edit", edit text and/or just select "Send". Delete/Delete All 1. Select "More". 2. Select "Delete" or "Delete all". -
Page 85: Profiles Menu
Navigate the Menu Profiles Menu You can set up your own profiles for incoming calls, message alerts, vibrating alerts and key sounds. This can be useful when there are many users on the same handset and they want different sound profiles. It can also be used for temporarily settings, for example to silence the ring tone for incoming calls while in a meeting. - Page 86 Mitel 5604 Wireless Handset User Guide Delete a Profile 1. Select a profile from list. 2. Press "More". 3. Select "Delete" from the list. 4. Press "Delete". 5. Press "Yes" to confirm. Edit a Profile 1. Select a profile from list.
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Page 87: Contacts Menu
Navigate the Menu Contacts Menu The handset has a local phonebook with 250 entries: you can add, delete, or edit names and numbers. The phonebook lists all names in alphabetical order. three numbers can be added for each contact: work number, mobile number, and other number. In addition, you can download a company phonebook to the handset via the PDM/WSM. -
Page 88: Edit A Contact
Mitel 5604 Wireless Handset User Guide 10. Press "Back". Different ring signals can be set to distinguish between contacts. Add from the Call List 1. Select "From call list". 2. Select a number. 3. Press "Add". 4. Select a number type. -
Page 89: Central Phonebook
Navigate the Menu Central Phonebook In the Central Phonebook it is possible to search by name or number. When the search result is ready you can view contact information, add the number to new contact, or send a message by selecting the "More" soft key. You can also call the number by selecting the "Call"... -
Page 90: Settings Menu
Beep. Instead, send a message to the handset to listen to the sound. 4. Press "Back". Note: By default, the message volume follows the ring volume setting, but it is possible to set another message volume in the handset, see the Mitel 5604 Wireless Handset Configuration Guide. - Page 91 Turn the Vibrator On/Off If the vibrator is activated, it will vibrate at incoming call and message. In addition, it is possible to activate the vibrator when receiving a message during a call. See the Mitel 5604 Wireless Handset Configuration Manual.
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Page 92: Keypad Lock Settings
"Off": the keypad is never automatically locked. Note: A call can be answered or ended while the keypad is locked. For the 5604 Personal Alarm, the alarm button can be pressed while the keypad is locked. If configured in the PDM/Device Manager, any one of up to five predefined emergency numbers can be called while the keypad is locked. -
Page 93: Phone Lock Settings
3 minutes. Note: If configured in the PDM/Device Manager, any one of up to five predefined emergency numbers can be called while the keypad is locked. See the Mitel 5604 Wireless Handset Configuration Guide. Activate the Phone Lock 3. -
Page 94: Display Settings
Mitel 5604 Wireless Handset User Guide Display Settings Screen Saver The screen saver can be set to one of the following settings: • Information: Displays status and identification information while the handset is idle. • Black: The screen is black when the handset is idle. -
Page 95: Time And Date Settings
Navigate the Menu Time and Date Settings The time and date displayed in the handset cannot be changed by the user. The DECT system is solely responsible for keeping the time. The handset also synchronizes with the DECT system time when: •... -
Page 96: Answering
Mitel 5604 Wireless Handset User Guide Answering By default the handset uses the Off-hook key when answering calls. You can configure the handset to answer calls automatically (without pressing a key) and can set loud-speaking mode. You can associate the answering behavior with any key. If you select "Any key", any key except the "On-hook"... -
Page 97: Change The Menu Language
Navigate the Menu Change the Menu Language 1. Select “Language”. 2. Select the laungague to be used: Brazilian Português (Brazilian Portuguese), (Czech), Dansk (Danish), Deutsch (German), English, Español (Spanish), Français (French), (Greek), (Hungarian), Italiano (Italian), Nederlands (Dutch), Norska (Norwegian), (Polish), (Russian), (Slovakian), Soumi (Finish), Svenska (Swedish), or (Turkish). -
Page 98: Advanced Functions
Mitel 5604 Wireless Handset User Guide Advanced Functions Admin Menu The handset has a hidden menu for system administrators. See the Mitel 5604 Wireless Handset Configuration Guide. The Admin menu contains: • Software and hardware information, licence information, IPEI/IPDI, and User ID •... -
Page 99: System Handling
System Handling Software Upgrade and Additional Features You can upgrade the software and features of the 5604 handset using the PDM or the WSM. See the Portable Device Manager (PDM) Installation and Operation Guide or WSM Installation and Operation Guide. - Page 100 Mitel 5604 Wireless Handset User Guide When the update is complete, a "Handset is updated" message is displayed to indicate that the handset is available for use, as shown in figure 15. Select the "OK" soft key to close the message.
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Page 101: Troubleshooting
Troubleshooting Troubleshooting This section contains information on how to solve common operational problems and warnings you may receive. If you cannot resolve the issue contact your system administrator. If others are experiencing similar problems there may be a system error. Operational Problems Fault Probable cause... - Page 102 Mitel 5604 Wireless Handset User Guide Error or Warning Messages Display shows Probable cause Action or comment No access The network is in range but there are Switch off the handset and then no access rights. switch it on again or contact your system administrator.
- Page 103 Troubleshooting LED Error Indications See also “LED Indications during Easy Replacement” on page 100. LED is flashing red, quick flash, (100 ms on, 800 ms off) 1. If a third handset, that is another handset than the "old" (the replaced handset) and "new" (the replacement headset) handset, is inserted into the charger during Easy Replacement, this error indication appears.
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Page 104: Operation Notice
Mitel 5604 Wireless Handset User Guide Operation Notice Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment. -
Page 105: Maintenance
Maintenance Maintenance Maintenance of Batteries Battery Warnings The "Low battery" icon appears when the battery has 10% or less remaining capacity. In addition; a warning signal sounds every minute, the LED flashes orange, and the dialog window shows "Battery low". "Charge now" appears. The "Empty battery"... -
Page 106: Easy Replacement Of Handset
1. Check that both the old handset (that is, the handset to be replaced) and the new handset (that is, the replacement handset) are of the same device type (5604). Note: It is possible to perform Easy Replacement between different licenses (that is;... -
Page 107: Easy Replacement Procedure
LED tells you to do so. (See the status on the LED if the display is broken). If an error is indicated you may be able to remove the handset. See the Mitel 5604 Wireless Handset Configuration Guide for further instructions. - Page 108 When the text "Phone successfully replaced. Please remove phone to restart." appears, remove the handset from the charger. The handset is automatically restarted. LED Indications during Easy Replacement The following table shows the LED indications that are used for the 5604 and the charger during the easy replacement procedure. Description...
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Page 109: Attach The Hinge-Type Clip
Maintenance Attach the Hinge-type Clip Attach the hinge-type belt clip as described in the illustration below. Figure 18: Screw the Hinge-type Clip into Position Attach the Swivel-type Clip Attach the swivel-type belt clip as described in the illustration below. Figure 19: Screw the Swivel-type Clip into Position... -
Page 110: Attach Cover For No Clip
Figure 20: Screw the Cover into Position Related Documents • Mitel 5604 DECT Handset Data Sheet • Mitel 5604 Wireless Handset Quick Reference Guide • Mitel 5604 Wireless Handset Configuration Guide • Portable Device Manager (PDM) Windows Version Installation and Operation Guide •... -
Page 111: Index
Index Index Loudspeaker 4 Loudspeaking 9, 21 NUMERICS 3rd party 10 Menu tabs 10 Message new message 9, 37 Antenna 4 old message 9 template answer text message 48 voice message 9 Battery 4, 97 Microphone 4 low battery 8, 97 Mute button 11 C (Clear) button 11 Navigation Key 11... - Page 112 Mitel 5604 Wireless Handset User Guide...