Mitel 5607 User Manual
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Mitel 5607 User Manual

Mitel 5607 User Manual

Wireless handset ip-dect system(global)
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  • Page 1 jfqbi RSMT=táêÉäÉëë=e~åÇëÉí= fmJab`q=póëíÉã=EdäçÄ~äF rëÉê=dìáÇÉ...
  • Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

  • Page 3: Table Of Contents

    Table of Contents About Your Phone ............. 1 Elements of the Handset .
  • Page 4 Mitel 5607 Wireless Handset User Guide Direct Page ..............27 Group Page .
  • Page 5 Table of Contents Messaging ..............57 Profiles Menu .
  • Page 6 Mitel 5607 Wireless Handset User Guide...

  • Page 7: About Your Phone

    Bluetooth see the Mitel 5607 Wireless Handset Configuration Guide. The 5607 handset is suitable for users who need to readily be reached and/or have a need for mobile voice and messaging features. It is ideal for applications where the user needs either one way messaging or needs to interact with other users.

  • Page 8: Elements Of The Handset

    Elements of the Handset Top/Alarm button This button can be used as a short cut to functions: long or double press modes. In the 5607 Personal Alarm license, the button is used for sending alarms or dialing pre-defined numbers. Earpiece speaker Color display The full graphic type displ a y is 128 pixels wide and 160 pi x els high.

  • Page 9: Features And Functions

    There are two different belt clip options for the handset: a hinge-type clip (standard), and a swivel-type clip. You use the clip to attach the handset to a pocket or belt. You can use the handset without a clip on. See the Mitel 5607 Wireless Handset Configuration Guide. Battery The battery is a rechargeable Li-pol battery, placed under a battery cover.

  • Page 10: Contacting Emergency Services

    For more information, see the 5603/5604/5607 Programmer Installation and Maintenance Guide. Note: Use the charger only within the temperature range of +5° C – +40° C. Caution: Use only the provided power supply. See the 5603/5604/5607 Programmer Installation and Maintenance Guide. Rack Charger The CR3-DBAC Charging Rack charges six 5603/5604/5607/5624 handsets simultaneously and is used for charging only.

  • Page 11: Frequency Range

    0.013 W/Kg Body worn 0.016 W/Kg This device must not be co-located or operating in conjunction with any other antenna or transmitter. Use of no n-Mitel approved accessories may violate the FCC RF expo s ure guidelines and should be avoided.

  • Page 12: Icons And Text In The Display

    Mitel 5607 Wireless Handset User Guide Environmental Requirements DECT Handset • Only use the handset in temperatures between -10° C to +55° C (14° F to 131° F). • Avoid exposing the handset for direct sunlight or close to other heat sources.
  • Page 13 The Soft key bar (5) is used for soft keys which can be used as short cuts for functions in the handset. See the Mitel 5607 Wireless Handset Configuration Guide. Icons “Signal strength” icon is visible in the upper left corner. The staples shown in display depend on the signal strength.
  • Page 14 Mitel 5607 Wireless Handset User Guide “Loudspeaking” icon appears in the soft key bar during a call. Pressing this icon turns on the loudspeaker. “Loudspeaking off” icon appears after the soft key for the Loudspeaking icon is pressed. Pressing this icon turns off the loudspeaker.
  • Page 15 "Man-down" icon indicates the Man-down alarm is enabled "No-movement" icon indicates the No-movement alarm is enabled "Profile active" icon "Personal Alarm" icon indicates the handset is a 5607 Personal Alarm license Menu icons The ”Contacts” menu contains all names/numbers in the local phonebook. In addition, a company phonebook* with up to 1000 entries can be downloaded to the handset via the PDM.

  • Page 16: Keys And Buttons

    Mitel 5607 Wireless Handset User Guide Keys and Buttons Off-hook Key This key is used to answer calls, to pre-dial numbers and as a short cut to the Call list. One short press in standby mode opens the call list.

  • Page 17: Alphanumeric Keys

    SMS. Multifunction Button Note: This feature does not apply to the 5607 Personal Alarm license. This button can be used as a short cut to functions and has long and double press modes as defined by the user of the handset.

  • Page 18: Headsets

    The headset comes in two versions: microphone on a boom and hearing protection. In order to achieve optimal audio quality with your headset we recommend you select the corresponding headset profile. See the Mitel 5607 Wireless Handset Configuration Guide for more information.

  • Page 19: Customizing Your Phone

    Log On a Handset Before you log on to the handset ensure it has been switched on. See the Mitel 5607 Wireless Handset Configuration Guide for more information.

  • Page 20: Turn On/Off The Audible Signal

    Unlock keypad 1. Press 2. Press "Yes". Note: You can press the volume buttons and the mute button during the call. If the 5607 Personal Alarm license is used it is also possible to press the alarm button. Lock/Unlock the Handset The handset can be protected from unauthorized use.
  • Page 21 6. Enter your PIN code. 7. Press "OK". Note: If the handset is co nfigured in th e PDM/WSM you can call a p re-defined emergency number while the ha ndset is locked. See the Mitel 5607 Wireless Handset Configuration Guide.

  • Page 22: Making And Answering Calls

    "Call" soft key to dial. The number can be edited before the call is dialled. Press "More" and select "Edit number". The 25 last received, dialled, or missed calls are stored in a call list. See the Mitel 5607 Wireless Handset Configuration Guide. Make a Call...
  • Page 23 Making and Answering Calls Dial the Sender of a Message You can call the sender of a message stored in the message list, from the Messaging menu. 1. Open the menu by pressing the confirmation button, or press "Menu". 2. Select "Messaging". 3.

  • Page 24: Answer A Call

    When a headset is connected to the handset, the answering button on the headset can be used to answer the call. Other answering methods can be specified in the Settings menu. See the Mitel 5607 Wireless Handset Configuration Guide. The answering methods are Automatically and Loudspeaking.
  • Page 25 2. Press "Lock". Unlock the Keypad 1. Press 2. Press "Yes". You can press the volume buttons and the mute button during the call. If the 5607 Personal Alarm license is used, it is also possible to press the alarm button.
  • Page 26 Mitel 5607 Wireless Handset User Guide Start a New Call during a Conversation 1. Press "More". 2. Select "New Call". 3. Press "Select". 4. Enter the number, or press to access the phonebook. 5. Press .

  • Page 27: Call Handling

    Call Handling Call Handling During a call you may need to use features, such as Hold, Transfer, Conference, Call Swap, Callback, and Call Park. You access these features during a call by pressing the "More" soft key. It displays the In Call menu depicted in the following image.

  • Page 28: Hold

    "More" and then select "Call Swap". Transfer a Call to or from a Bluetooth Headset You can transfer a call from the Bluetooth Headset to the 5607 handset and vice versa. 1. Press "More" on the handset during the call. 2. Select “Audio transfer”.

  • Page 29: Conference

    Call Handling Conference To conference in another party while on a call: 1. Press "More" 2. Select "New Call" to put the current call on hold. 3. Dial the number of the third party. 4. Wait for an answer. 5. Press "More". 6.

  • Page 30: Dtmf

    See the Mitel 5607 Wireless Handset Configuration Guide. Note: You can call the selected cont a ct by pressing "Call". When calling the c ontact, the first call will be put on hold. See the Mitel 5607 Wireless Handset Configuration Guide.

  • Page 31: Advanced Features

    Advanced Features Advanced Features Calls Figure 7: Calls Menu The following features are available from the Calls, Call Services menu: • Call Forward • Call Forward Cancel • Do Not Disturb • Do Not Disturb Cancel • Call Pickup • Call Park Retrieve •...

  • Page 32: Call Forward

    Mitel 5607 Wireless Handset User Guide To access the Call Services menu: • Press "More". Call Forward To set call forwarding: 1. During a call, press "More". 2. Select "Call Forward". 3. Enter the extension number to which you want to forward your calls.

  • Page 33: Direct Page

    Advanced Features Direct Page Direct Paging allows you to page a party through the party’s hands free speaker. 1. Press "More". 2. Select "Direct/Group Page". 3. Dial the extension number. 4. Announce the page. Group Page Group Paging allows you to page a group of telephones through their built-in speakers. 1.

  • Page 34: Messaging

    Pressing any key displays messages in the usual orientation. Incoming Message for all 5607s except for the 5607 Services License When a text message is received, the LED starts flashing and the message alert signal sounds.
  • Page 35 Messaging 3. Select “Inbox”. 4. Select a stored message from the list. 5. Press "View". Reply to a Message 1. Press “Reply”. 2. Enter message. 3. Press "Send". 4. if required, edit the number. 5. Press "Send". Delete a Message 1.
  • Page 36 The first character entered will be an upper level character followed by lower level characters unless the * -key is pressed before entering the character. When pressing a particular key, the first available character on the key appears.See the Mitel 5607 Wireless Handset Configuration Guide. To access another characters on the key, press the key until the character appears in the display.

  • Page 37: Receive A Message With Request For Answer

    2. Select a message. 3. Press "View" to read the message. Send a Message to Another Destination 1. Enter “Messaging” menu. See the Mitel 5607 Wireless Handset Configuration Guide. 2. Select “Inbox” or "Sent". 3. Select a message. 4. Press "More".

  • Page 38: Interactive Messaging

    If a new message with equal or lower priority is received while another message is read the new message will be placed in the queue. You can specify how long a message will be displayed. See the Mitel 5607 Wireless Handset Configuration Guide.

  • Page 39: Colored Messaging

    Mobile data from the handset can instruct the application to send the interactive message. See the Mitel 5607 Wireless Handset Configuration Guide. You can then select an action from the list, such as sending a message back to the application and/or dialling a specific number.

  • Page 40: Mobile Data

    Mobile data with a prefix can be used to send information to an application in the system. You define the prefix when you program the hot/soft key or service. See the Mitel 5607 Wireless Handset Configuration Guide.

  • Page 41: Receive A Voice Mail

    A long press on digit key “1” in standby mode will call your voice mail. If the extension number is not available the “Voice mail number not defined" window appears. Note: Some systems require the mailbox extension number to be downloaded to the handset. See the Mitel 5607 Wireless Handset Configuration Guide.

  • Page 42: Alarm Operation

    Alarm with Location Information Information about the handset’s location can be sent along with an alarm. See the Mitel 5607 Wireless Handset Configuration Guide for more details. The location can be added as follows;...

  • Page 43: Alarm With Data

    You must manually define and store the data. To use the function, one soft/hot key/Navigation key in the handset must be defined as a shortcut to the menu “Edit alarm data". See the Mitel 5607 Wireless Handset Configuration Guide. The stored data is added to all types of alarm at transmission.

  • Page 44: Menu Tree

    Customizing the Menu Tree You can customize the menu tree, hiding any functions that you do not use. The functions to be hidden are defined in the PDM. See the Mitel 5607 Wireless Handset Configuration Guide. Calls *Visible if defined in the PDM...

  • Page 45: Contacts

    Menu Tree Contacts * System Dependent...

  • Page 46: Profile

    Mitel 5607 Wireless Handset User Guide Profile The example profile does not contain all applicable settings.

  • Page 47: Messaging

    Menu Tree Messaging Figure 1. *Visible if the number consists of a minimum of 3 digits. Services...

  • Page 48: Short Cuts

    Mitel 5607 Wireless Handset User Guide Short cuts * Visible if defined in the PDM, **Does not apply to the 5607 Alarm Connections * This is a license dependent feature...

  • Page 49: Settings

    Menu Tree ** You cannot unsubscribe a protected system using the System menu: use the Amin menu or the DECT system. Settings * Applies to the 5607 Personal Alarm only.

  • Page 50: In Call

    However, you can access the entire In Call menu when calling from a handset with a locked keypad. Additional In Call Functions In addition to the default In Call functions, you can define 10 system specific codes for general purposes. See the 5603/5604/5607 Programmer and Installation and Maintenance Guide.

  • Page 51: Navigate The Menu

    A number of Bluetooth headsets for different work situations have been tested together with the 5607 handset. Refer to the handset’s data sheet for a list of verified Bluetooth headsets. For optimal performance wear the Bluetooth headset and the handset on the same side of your body.
  • Page 52 Up to eight Bluetooth headsets can be paired to a handset, but only one at a time can be selected. To pair another headset, repeat steps 1 to 6 in the Mitel 5607 Wireless Handset Configuration Guide. The paired headsets are displayed in the handset “Headset” menu.
  • Page 53 Note: The PARK code may not be required if there is no alien DECT system within the coverage area. The IPDI code is a unique code which has been assigned to the handset. See the Mitel 5607 Wireless Handset Configuration Guide.
  • Page 54 You can edit this list and can set the systems in priority by moving them up or down in the list. Note: This is used in combination with system set to be "Automatic". See the Mitel 5607 Wireless Handset Configuration Guide.
  • Page 55 3. Select “Sound off”. Log Off Handset While Charging Note: This feature requires that the p arameter "Phone mode" is con figured. See the Mitel 5607 Wireless Handset Configuration Guide. When you place the handset in the charger it can be logged off while it is charging. The Call and Message lists will be deleted when the handset is logged ou t .

  • Page 56: Calls Menu

    Messages Absence While Charging When you place the handset in the charger message absence can be enabled while it is charging. See the Mitel 5607 Wireless Handset Configuration Guide. The function is automatically cancelled when the handset is removed from the charger.

  • Page 57: Missed Calls

    2. Press the "Call" soft key to call back. You can use the "More" soft key to view the time/date of the call, ed it the received number, add contacts and delete received numbers. See the Mitel 5607 Wireless Handset Configuration Guide for information about this functionality.
  • Page 58 For PTT to function, the PTT-capable handsets in the PTT group must be configured on the Wireless Messaging Services (WSM) Gateway. In addition, a co nference bridge, such as Mitel's Audio & Web Conferencing (AWC), must be configured to support the PTT calls.
  • Page 59 Note: This feature applies to the 5607 Services license only. • Press "Reject" to reject the PTT invitation. The handset will return to the previously shown screen. See the Mitel 5607 Wireless Handset Configuration Guide. Re-join a PTT Group If a PTT invitation (PTT Voice Style) is rejected or missed, the PTT group can be dialed from the Call list or from Missed calls, respectively.

  • Page 60: Short Cuts Menu

    Call a PTT Group Note: PTT group(s) must be defined in the PDM and Messaging Group(s) in WSM to be able to use this function. See the Mitel 5607 Wireless Handset Configuration Guide, and the Mitel WSM Installation and Operation Guide.
  • Page 61 Navigate the Menu 13. Press "Select". 14. Press "Back". 15. Press "Save". Define Hot Keys 1. Select "Hot keys". 2. Select "0", "2" to "9". 3. Select "Function". 4. Press "Select". 5. Select a function from list. 6. Press "Back". 7.

  • Page 62: Services Menu

    4. Select a function by using the on the navigation key. 5. Press "Select", or the confirmation button. 6. If necessary enter values in the fields (applies only to some functions) 7. Press "Back". 1. Applies to the 5607 Personal Alarm license only.

  • Page 63: Messaging

    Navigate the Menu Edit a Service 1. Select a service by using the on the navigation key. 2. Press "More" 3. Select "Edit". 4. Edit the service options. 5. Press "Back". Delete a Service 1. Select a service by using the on the navigation key.
  • Page 64 Write New Messages 1. Select "Write new message". 2. Enter text, and press "Send". See the Mitel 5607 Wireless Handset Configuration Guide. It is possible to save a message and send it later by pressing the soft key "Back" and selecting "Yes".

  • Page 65: Profiles Menu

    Navigate the Menu Unsent Messages 1. Select "Unsent" to view the list. 2. Select message to edit/send. 3. Select "Edit", edit text and/or just select "Send". Delete/Delete All 1. Select "More". 2. Select "Delete" or "Delete all". 3. Select "Yes" to delete the message not sent. Sent Messages 1.
  • Page 66 Mitel 5607 Wireless Handset User Guide Add a new Profile 1. Press "Add new". 2. Enter name of the profile. 3. Select "Save". 4. Press "More". 5. Select "Add settings". 6. Select the settings to be added to the profile.

  • Page 67: Contacts Menu

    “Locked entry” icon in front of the name. The contact will include only the work number. See the Mitel 5607 Wireless Handset Configuration Guide for more information. You can also access a central phonebook .
  • Page 68 Mitel 5607 Wireless Handset User Guide Add a New Contact 1. Select "New". 2. Select "Add". 3. Enter the name of the contact. 4. Press "OK". 5. Select "Work Number", or "Mobile number", or "Other number". 6. Press "Add". 7. Enter a number.

  • Page 69: Settings Menu

    View the Last Search Result 1. Select "Last result". Only the last result appears. Settings Menu The following settings apply to the 5607 handset and to the Bluetooth. 1. Enter the menu by pressing the “Menu” soft key. 2. Select in the menu.
  • Page 70 Mitel 5607 Wireless Handset User Guide 3. Step with to increase the volume and with to decrease it. 4. Press "Back" to save the setting. Set Ring Signals for Internal Calls, External Calls and Call Backs 1. Select “Sound & Alerts”.
  • Page 71 Note: You can answer/close an incoming call and/or press the alarm button while the keypad is locked. If configured in the PDM/WSM, you can call an emergency number while the keypad is locked. See the Mitel 5607 Wireless Handset Configuration Guide. Activate the Phone Lock You can protect a ha ndset from unauthorized use.

  • Page 72: Display Settings

    Mitel 5607 Wireless Handset User Guide Display Settings Screen Saver 1. Select “Display”. 2. Select “Screen saver”. 3. Select “Information”, or “Black”. Selecting "Information" displays time and status information. The display turns off when the handset is not used. 4. Press "Back".
  • Page 73 You can associate the answering behavior with any key. If you select "Any key", any key except the "On-hook" and "Sound off" keys, can be used to answer a call. 1. Select in the menu. See the Mitel 5607 Wireless Handset Configuration Guide. 2. Select “Answering”. Answering Key By default the answering key is set to Hook-off.
  • Page 74 (Russian), (Slovakian), Soumi (Finish), Svenska (Swedish), or (Turkish). 3. Press "Back". Note: The languages mentioned above are the default languages. You can download an additional language to the handset. See the Mitel 5607 Wireless Handset Configuration Guide. Change Owner ID The Owner ID is set to identify the handset.

  • Page 75: Advanced Functions

    Advanced Functions Advanced Functions Admin Menu The handset has a hidden menu for system administrators. See the Mitel 5607 Wireless Handset Configuration Guide. The Admin menu contains: • Software and hardware information, licence information, IPEI/IPDI, and User ID • DECT link and system information •...

  • Page 76: System Handling

    System Handling Software Upgrades and Additional Features You can upgrade the software and features of the 5607 handset using the PDM or the WSM. See the Portable Device Manager (PDM) Installation and Maintenance Guide or WSM Installation and Operation Guide.

  • Page 77: Troubleshooting

    The sound off icon is on, or the ringer Long press the Sound off key, increase the volume set to silent, or the handset is volume, or contact system administrator. defective. Error or Warning Messages - 5607 Display shows Probable cause Action or comment No access...
  • Page 78 Mitel 5607 Wireless Handset User Guide Display shows Probable cause Action or comment Battery low, charge now The battery level is low. Charge or replace the battery. Phonebook is not The phonebook does not respond, not Try again later. If the fault persists available at the moment.
  • Page 79 * See the Bluetooth headset user manual for details. LED Error Indications See the Mitel 5607 Wireless Handset Configuration Guide. LED is flashing red, quick flash, (100 ms on, 800 ms off) 1. If a third handset, that is another handset than the "old" (the replaced handset) and "new"...

  • Page 80: Operation Notice

    Mitel 5607 Wireless Handset User Guide Operation Notice Accessibility and Voice Quality The base network is not always available. If you do not get in contact with your system, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment.

  • Page 81: Maintenance

    Maintenance Maintenance Maintenance of Batteries Battery Warnings The "Low battery" icon appears when the battery has 10% or less remaining capacity. In addition; a warning signal sounds every minute, the LED flashes orange, and the dialog window shows "Battery low". "Charge now" appears. The "Empty battery"...

  • Page 82: Easy Replacement Of Handset

    Easy Replacement of Handset Easy replacement can be used if a handset needs to be replaced. The easy replacement procedure is done via the handset display and the 5607 Programmer, or the rack charger. The following settings are replaced during easy replacement: •...

  • Page 83: Easy Replacement Procedure

    LED tells you to do so. (See the status on the LED if the display is broken). If an error is indicated you may be able to remove the handset. See the Mitel 5607 Wireless Handset Configuration Guide for further instructions.
  • Page 84 When the text "Phone successfully replaced. Please remove phone to restart." appears, remove the handset from the charger. The handset is automatically restarted. LED Indications during Easy Replacement The following table shows the LED indications that are used for the 5607 and the charger during the easy replacement procedure. LED indication...

  • Page 85: Attach The Hinge-Type Clip

    Maintenance Attach the Hinge-type Clip Attach the hinge-type belt clip as shown in the illustration below. Figure 14: Screw the Hinge-type Clip into Position Attach the Swivel-type Clip Attach the swivel-type belt clip as shown in the illustration below. Figure 15: Screw the Swivel-type Clip into Position...

  • Page 86: Attach A Cover Without A Clip

    • Data Sheet, Mitel 5607 DECT Handset • Mitel 5607 Wireless Handset User Guide • Mitel 5607 Wireless Handset Quick Reference Guide • Mitel 5607 Wireless Handset Configuration Guide • Installation and Operation Guide, Portable Device Manager (PDM), Windows Version •...
  • Page 87 Index Loudspeaker 3 NUMERICS Loudspeaking 8, 18 3rd party 9 Menu tabs 9 Antenna 3 Message new message 8, 28 old message 8 Battery 3, 76 voice message 8 low battery 7, 76 Microphone 3 Mute button 10 C (Clear) button 10 Call info 9, 25, 38 Navigation Key 10 Call service 9...

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