Mitel 5603 Configuration Manual
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Summary of Contents for Mitel 5603
- Page 1 MITEL COMMUNICATIONS DIRECTOR AND 5000 COMMUNICATIONS PLATFORMS CONFIGURATION MANUAL MITEL 5603 WIRELESS HANDSET...
- Page 2 ). The information is subject to change without ® notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document.
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Page 3: Table Of Contents
Table of Contents 1 Introduction ............................1 1.1 Prerequisites ..........................1 1.2 Abbreviations and Glossary ......................1 1.3 Functionality matrix ........................2 2 Getting started with Configuration of the Handset................ 3 2.1 PDM ............................3 2.2 WSM3 ............................3 2.2.1 Via Chargers ........................3 2.2.2 Over-the-air via IP-DECT .................... - Page 4 Mitel 5603 Wireless Handset Configuration Guide 5.6.1 Configure Own In Call Functions ..................14 5.7 Customize Soft Keys .........................15 5.7.1 Create a Soft Key to an In Call Function ................15 5.7.2 Hide a Soft Key to an In Call Function ................15 5.7.3 Configure Contact Soft Key .....................15...
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Page 5: Introduction
Introduction Introduction ® This document is a guide for installing, configuring and maintaining functionality of the Mitel 5603 DECT handsets. Prerequisites • Make sure that the following documents are available: - Mitel 5603 Wireless Handset User Guide - Portable Device Manager (PDM) Windows Version Installation and Operation Manual - IP-DECT Wireless Messaging Gateway (WSM3) Installation and Operation Manual. -
Page 6: Functionality Matrix
Mitel 5603 Wireless Handset Configuration Guide User ID User ID identifies the set of user parameters possible to save and administrate via PDM. It can be moved together with user parameters between handsets. It is normally set automatically at DECT subscription to be equal to call number. -
Page 7: Getting Started With Configuration Of The Handset
Getting started with Configuration of the Handset Getting started with Configuration of the Handset It is possible to configure the handset by inserting it into a 5603/5604/5607 Programmer or 5603/5604/5607/5624 Rack Charger. The charger is connected via USB to PDM, or via Ethernet to WSM3. -
Page 8: Over-The-Air Via Ip-Dect
Mitel 5603 Wireless Handset Configuration Guide • Place the handset in a charger that is connected to the WSM3. Figure 2. Client Figure 2. Configuration of handsets via WSM3 and chargers. 2.2.2 Over-the-air via IP-DECT There is no external equipment needed besides WSM3 and IP-DECT. Please proceed with 3 Installation of Handsets on page 4. -
Page 9: Installation Of Handsets
Chargers on the users desks. Network connected Charging Racks can also be used, or over the air in the case of IP-DECT. The PDM enables administration of handsets inserted in a 5603/5604/5607 Programmer or 5603/5604/5607/5624 Rack Charger connected via USB to the administrator’s computer. -
Page 10: Installation Of Handset In Ip-Dect System (Manually)
Subscribe the handset towards the IP-DECT system. The subscription procedure is described in the Mitel 5603 Wireless Handset User Guide. The User ID is used to identify the handset when it is connected to PDM/WSM3 and will be visible in the Number column. -
Page 11: Maintenance
PDM/WSM3 and Easy Replacement. Use the following list as a guide to choose which procedure to use. • If a handset needs to be replaced due to for example a broken display, see the Mitel 5603 Wireless Handset User Guide. -
Page 12: Data Included In A Replacement Transfer
Subscribe the new handset with the same extension number as the old handset had. The subscription procedure is described in the Mitel 5603 Wireless Handset User Guide. During the subscription procedure, the handset’s User ID will automatically be set to be... -
Page 13: Replacement Of The Handset With The Pdm
Subscribe the new handset with the same extension number as the old handset had. The subscription procedure is described in the Mitel 5603 Wireless Handset User Guide. During the subscription procedure, the handset’s User ID will automatically be set to the same as the extension number. -
Page 14: Brazil Or Other Latin America Countries - Dect Frequency Configuration
Mitel 5603 Wireless Handset Configuration Guide A dialog window appears, asking the user to decide whether to use the Number settings in PDM or the Number settings in the device. Select "PDM". The handset will automatically be synchronized and all data and parameter settings will be transferred to the new handset. -
Page 15: Handset Configuration
Note: The 5603 Wireless Handset ships with default in-call and out-of-call menus tailored for operation with the MCD (3300 ICP). Templates for these same menus for use with the Mitel 5000 CP Release 6.0 and higher are available and can be applied using the Desktop PDM with the Desktop Programmer or WSM3. -
Page 16: Save A Handset Configuration As A Template
Mitel 5603 Wireless Handset Configuration Guide In the Numbers tab, right-click the handsets you want to apply the template to. Select "Run template...". Only templates with a parameters version matching the selected handsets will be shown. Select the template you want to apply and click "OK". -
Page 17: Wildcard Characters In Voice Mail Phone Numbers
Handset Configuration 5.2.1 Wildcard characters in voice mail phone numbers When programming voice mail dial strings in PDM it is possible to use a wildcard character, N, to represent the phone’s extension number. For example, a PBX uses voice mail numbers that are a combination of a base voice mail number and the phone’s extension number. -
Page 18: In Call Menu
Mitel 5603 Wireless Handset Configuration Guide The menu is described in the Mitel 5603 Wireless Handset User Guide. Besides the default Call services functions, it is possible to define 10 extra system specific call services by codes. The codes can be programmed with digits 0-9, #, *, P – pause, H – hook (auto disconnection). -
Page 19: Customize Soft Keys
Handset Configuration Customize Soft Keys It is possible to configure the right Soft key as a shortcut to a certain In call function, or hide the Soft key. By default, the right Soft key is configured as R-key. 5.7.1 Create a Soft Key to an In Call Function If needed, configure the In Call functionality to be used. -
Page 20: Personalizing The Menu
Mitel 5603 Wireless Handset Configuration Guide Certain special characters are allowed when generating the language file, see information in the Excel file. To upload an additional language, the PDM/WSM3 is used, go to the Devices tab and select device(s). In the Device menu, select "Upload language...". -
Page 21: Clear Lists When Inserted In Charger
Handset Configuration In the In charger action drop-down list, select one of the following: • No action - no action will be performed when handset is placed in charger • Switch off - the handset will be switched off when placed in charger •... -
Page 22: Emergency Call Number
Mitel 5603 Wireless Handset Configuration Guide 5.15 Emergency Call Number This is a phone number for emergency calls. It is always possible to call this number, regardless of whether phone-lock or key-lock are active or not. The Parameter is found in a template/ Number in PDM/WSM3 in the "Settings"... -
Page 23: Owner Identification In The Idle Display
It is possible to add owner identification in standby mode of the handset. In a template or Number in PDM/WSM3, the parameter is found at: Settings > Owner ID Note: It is also possible to configure the Owner ID via the handset menu. See the Mitel 5603 Wireless Handset User Guide. 5.19 Import Contacts It is possible to create a local phonebook (that is Contacts) that is administered centrally and uploaded to the handset from PDM/WSM3. -
Page 24: Administration
• Back • Yes • Factory Reset —> • No Figure 4. Admin Menu in Handset. *) This option will disappear when the frequency band has been set. Other menus are described in the Mitel 5603 Wireless Handset User Guide. -
Page 25: Quick Access To The Handset's Device Information
Administration Quick Access to the handset’s Device Information For quick access to device information, short codes can be used from the idle menu. To display this information, enter the following codes in the handset. Information Code Software version *#34# Hardware version *#34# IPEI *#34# or *#06#... -
Page 26: Troubleshooting
Mitel 5603 Wireless Handset Configuration Guide Troubleshooting This section contains information on how to solve common operational problems, and information on warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator. - Page 27 Troubleshooting Display shows Probable cause Action or comment SERVICE NEEDED Easy replacement procedure Send the handset for service. Invalid IPDI not followed correctly or failure during easy replacement Note: This display message is procedure. only shown in English. Enter PIN code Phone lock is activated.
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Page 28: Related Documents
Mitel 5603 Wireless Handset Configuration Guide Related Documents Mitel 5603 Wireless Handset User Guide Mitel 5603 Wireless Quick Reference Guide Portable Device Manager (PDM), Windows Version Installation and Operation Manual IP-DECT Wireless Messaging Gateway (WSM3) Installation and Operation Manual IP-DECT Base Station V2 Installation and Operation Manual...