Huawei TaiShan Troubleshooting Manual page 71

TaiShan Servers
Troubleshooting
Possible Cause
Incompatible
OS
Incorrect
installation
method
Installation
process issue
Issue 12 (2022-08-30)
Diagnosis Procedure
Use Computing Product Compatibility Checker
whether the OS is compatible with the server.
Use Computing Product Compatibility Checker
whether the OS is compatible with the server and view the
corresponding OS installation guide. To obtain the OS
installation guide, perform the following steps:
1. Log in to the
> Ascend
2. Choose a server model to access the product page.
3. On the Documentation tab page, choose Installation &
Upgrade > Software Deployment Guide.
4. View the required OS installation guide.
1. Check whether the OS installation procedure is correct. For
details, see the OS installation guide of the corresponding
product.
2. Check whether the OS installation requires a physical DVD
drive or other media.
3. Check whether the OS installation requires a special
installation DVD, for example, one integrated with drivers.
4. Check whether the OS installation DVD is an original from
the manufacturer or whether it has been modified by a
third party.
5. Disconnect any external storage devices (including the USB
storage medium).
6. Ensure that the default BIOS settings are used.
7. Ask the OS vendor for installation support.
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5 Diagnosing and Rectifying Faults
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