Os Faults - Huawei TaiShan Troubleshooting Manual

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TaiShan Servers
Troubleshooting
Fault
Symptom
The
performa
nce of a
network
port does
not meet
requireme
nts.

5.6.7 OS Faults

OS Installation Faults
Diagnose and rectify faults related to OS installation depending on the symptoms.
Issue 12 (2022-08-30)
Handling Procedure
1. Use the
Compatibility Checker
check whether the NIC type is
compatible with the server
board. Contact
technical support
whether the NIC firmware and
driver versions match the OS
version. If they do not match,
upgrade the NIC firmware and
driver first.
2. Check whether the physical
network port meets
performance requirements.
3. Check whether the binding
between the network port
interrupt and CPU queue has
been modified.
4. To check whether the TSO and
GSO settings of the network
port have been modified, run
the ethtool -k eth
in Linux (or equivalent in other
operating systems).
5. To check whether the network
port buffer information has
been modified, run the
ethtool -g eth
Linux (or equivalent in other
operating systems).
6. Collect OS logs. For details, see
4.2 Collecting OS
NO TE
For more fault symptoms and solutions, see the
Computing Product Case Library is available only to Huawei partners and Huawei
engineers.
Copyright © Huawei Technologies Co., Ltd.
Computing Product
to
Huawei
to check
N command
N command in
Logs.
5 Diagnosing and Rectifying Faults
Quick Recovery Method
Computing Product Case
Library. The
63

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