Huawei TaiShan Troubleshooting Manual page 55

TaiShan Servers
Troubleshooting
Fault
Symptom
The KVM
displays
an error
message.
Issue 12 (2022-08-30)
Handling Procedure
● If the number of login users
exceeds the maximum value,
use the iBMC WebUI or CLI to
check whether other users are
using the KVM. If other users
are using the KVM, restart
iBMC to force the users to log
out.
● If the KVM displays a message
indicating an unauthorized
user, clear all browsers and the
Java cache, and close all the
browsers. Then re-log in to the
iBMC.
● If the input signal is out of
range, check whether the OS
resolution exceeds the
maximum value 1280 x 1024.
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5 Diagnosing and Rectifying Faults
Quick Recovery Method
48