Kvm Login Faults - Huawei TaiShan Troubleshooting Manual

TaiShan Servers
Troubleshooting
Fault
Sympto
m
The
chassis of
a high-
density
server
has
power
but a
server
node
does not.

5.6.2 KVM Login Faults

1.
2.
Issue 12 (2022-08-30)
Handling Procedure
1. Remove the server node, and
check whether its power
connector is damaged.
● If yes, replace the mainboard
or chassis of the server
node.
● If no, go to 2.
2. Do not install the faulty server
node into a server again. Install
a spare component when
available.
Diagnose the faults based on the fault symptoms listed in the following table.
NO TE
● If a fault can be located using logs or tools, see "Handling Procedure". If a fault
needs to be rectified quickly onsite, see "Quick Recovery Method".
● For more fault symptoms and solutions, see the
The Computing Product Case Library is available only to Huawei partners and
Huawei engineers.
If the KVM connection is abnormal, you are advised to use the Independent
Remote Console to log in. For details, see
Independent Remote Console User
Copyright © Huawei Technologies Co., Ltd.
5 Diagnosing and Rectifying Faults
Quick Recovery Method
1. Remove the faulty server
node. Check whether other
server nodes work properly.
(Do not install the node into
a server again.)
● If yes, services are not
affected.
● If no, contact Huawei
technical support.
2. Follow the handling
procedure to replace any
faulty modules.
Computing Product Case
FusionServer Tools V2R2
Guide.
Library.
46