Troubleshooting Process - Huawei TaiShan Troubleshooting Manual

TaiShan Servers
Troubleshooting
Troubleshooting is a process of using appropriate methods to find the cause of a
fault and rectify the fault. The guideline of troubleshooting is to narrow down the
scope of possible causes for a fault to reduce troubleshooting complexity, identify
the root cause, and rectify the fault.
Figure 2-1
Figure 2-1 Troubleshooting flowchart
Table 2-1 Troubleshooting steps
Step
3 Preparing for
Troubleshooting
4 Collecting
Information
5 Diagnosing
and Rectifying
Faults
9.1 Obtaining
Technical
Support
Issue 12 (2022-08-30)
2

Troubleshooting Process

shows the recommended troubleshooting process.
Description
Prepare the manuals and tools required for fault diagnosis
and rectification.
Collect comprehensive information for fault diagnosis.
Locate the fault and take troubleshooting measures.
If the documents cannot help you to locate or rectify the
fault, contact Huawei technical support.
Copyright © Huawei Technologies Co., Ltd.
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