Get help in this guide
This section contains the following topics:
•
Jams and paper-feed issues
•
Printing issues
•
Copy and scan issues
•
Fax issues
•
Network and connection issues
•
Printer hardware issues
Jams and paper-feed issues
What do you want to do?
•
Clear a paper jam
•
Clear a print carriage jam
•
Learn how to avoid paper jams
•
Solve paper-feed problems
Clear a paper jam
Paper jams can occur in several locations inside the printer.
CAUTION:
To prevent possible damage to the printhead, clear paper jams as soon as possible.
To clear a paper jam from input tray
1.
Press and hold the two buttons on both sides of the output tray to move out the output tray from the
printer.
194
Chapter 8 Solve a problem
EN