Ricoh IJM C180F User Manual page 252

3.
On your computer or mobile device, open the list of available networks.
• If the network you are connected to is not yours, disconnect from the network and reconnect to your
normal Wi-Fi network. Do not connect to the printer Wi-Fi signal DIRECT-xx-RI IJM C180F.
NOTE:
logins used in schools, hotels, or coffee shops.
• If the network status is not connected, connect to your network, and then check the status again. A
check mark or connected status displays next to the network name when connected.
4. Enable additional connections on your computer or mobile device.
• Turn on Wi-Fi (PCs only): Enable Wi-Fi even if the computer is connected to the network with
Ethernet. If Wi-Fi does not turn on while using the wired connection, disconnect the Ethernet cable
temporarily to enable Wi-Fi.
• Enable location setting (mobile devices only): After installing RICOH Support Station for iOS and
Android, enable the location service in the device settings, and allow the app to use your location
and Bluetooth.
5. Move the printer and the computer or mobile device within eight meters (26 feet) of the router or range
extender, and then check the connection status.
• Printer connection: If the wireless light or icon
network. If it is off or flashing, the printer is not connected to the network.
• Computer or mobile device connection: Check the network signal strength. If the wireless icon
shows a weak signal status
displays
wireless signal.
6.
Reinstall the RICOH Support Station app from your app store, and then add the printer again.
7. Open a website to confirm the internet service is working. If page load time is slow or intermittent,
restart the router. If necessary, contact your internet service provider to check if the service is down.
240 Chapter 8 Solve a problem
A printer connection cannot be established over public or guest networks that allow guest
, move closer to the router or range extender until a strong signal
. Walls, metal bookcases, and electronics that emit radio signals can weaken the
is solid and blue, the printer is connected to the
EN