Ricoh IJM C180F User Manual page 229

Resolve print jobs stuck in the print queue (Mac)
Troubleshoot print jobs stuck in the queue with your Mac.
Clear the print queue (Mac)
Close all scanning apps, and then manually clear the print queue.
1. Close Apple Image Capture.
2. Click Finder, select Applications, click Utilities, and then double-click Terminal.
3. Type
Cancel -a
4.
Close the Terminal window, and then restart the computer.
Reset the print system (Mac)
Resetting the print system can clear any error states by removing all Ricoh and non-Ricoh printers, pending
print jobs, and printer preferences.
CAUTION: Resetting the print system removes all printers. After you reset the print system, re-add your
printers to the queue.
1. Click the Apple icon , click System Preferences, and then click Printers & Scanners, Print and Scan, or
Print and Fax.
2. Right-click or control+click anywhere in the Printers list, and then click Reset printing system.
3. Click Reset to confirm.
4. Type the administrator name and password, and then click OK to complete the reset.
5. Once the reset is complete, re-add your printer. Click the Plus sign (+), select your printer in the list, and
then click Add.
EN
, and then press Enter.
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