Ricoh IJM C180F User Manual page 249

Step 2: Troubleshoot your printer connection
Troubleshoot the wireless printer connection
•
Check network issues and setup requirements if the printer is not found during software installs or
when wireless print jobs fail.
• Poor network connection: Move the printer and computer or mobile device closer to the wireless
router, and then check if the signal quality improved. Try opening a website to see if the internet
connection is working properly. If Wi-Fi is slow or intermittent, restart the router by disconnecting the
power cord, waiting 15 seconds, and then reconnecting the cord.
• Printer is off or in sleep mode: Touch the control panel or press the Power button to wake the printer
and put it in a ready state. Sometimes the printer status might display Offline when it is actually ready.
• Check the printer connection status: Make sure the wireless signal is on, and the printer is connected
to the same network as your computer or mobile device. If your printer has a light next to a Wireless
icon or button
network.
• Reconnect the printer to the network: Place the printer within range of the Wi-Fi router signal, and
then connect it to the network.
1. From the printer control panel, touch or swipe down the tab
open the Dashboard, and then touch
2. Touch
3. Touch Wireless Settings.
4. Touch Wireless Setup Wizard.
5. Follow the display instructions to complete the setup.
• Restart devices: Restart the printer and the computer or mobile device to clear possible error
conditions.
• Print a Wireless Test Report: Print and evaluate the report.
1.
From the printer control panel, touch or swipe down the tab
open the Dashboard, and then touch
2. Select Reports, and then select Wireless Test Report.
• Wireless isolation could be causing your printer to appear offline. Check with your router manufacturer
for more information.
EN
, make sure the light is on. If it is off or blinks, the printer is disconnected from the
(Settings).
(Wireless).
(Setup).
at the top of the screen to
at the top of the screen to
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