Ricoh IJM C180F User Manual page 228

• Print a Wireless Test Report: Print and evaluate the report.
1. From the printer control panel, touch or swipe down the tab
open the Dashboard, and then touch
2. Select Reports, and then select Wireless Test Report.
•
Wireless isolation could be causing your printer to appear offline. Check with your router manufacturer
for more information.
Troubleshoot the wired network connection
Make sure you are using an undamaged Ethernet cable, check for a green light near the Ethernet port on the
printer, and then print a report to verify the connection.
1. Turn off the printer, and then disconnect the Ethernet cable from the router and the printer.
2. Check the cable for damage, and then verify that it is an Ethernet cable and not a phone cable.
NOTE:
visible wires on the connector.
3. Reconnect the cable to a different Ethernet or LAN port on the router, and then connect the other end to
the printer's Ethernet port.
4.
Turn on the printer.
5. Check the lights on the printer's Ethernet port to make sure the connection is successful. The green light
should be steady, and the orange activity light should blink.
6. Print a Wireless Network Test Results or Network Configuration report.
1. From the printer control panel, touch or swipe down the tab
open the Dashboard, and then touch
2. Select Reports, and then select Network Configuration Page or Wireless Test Report.
7. Make sure the Network Status is Ready, or follow any instructions to resolve network issues identified
on the report.
216 Chapter 8 Solve a problem
Ethernet and phone cables look similar, but Ethernet cables are usually bigger and have eight
(Setup).
(Setup).
at the top of the screen to
at the top of the screen to
EN