During A Call; Hold - Mitel 6600 User Manual

6600 Your Assistant User Guide
To forward a call to someone else
1. Click Forward Call.
2. Enter the extension or the contact name of the person to whom you are forwarding the
call. OR Drag a name from the People section.
To view contact information about the caller
• If a PIM contact for the caller exists, the contact's name is underlined in the Caller ID
screen pop window (see example above). To open the contact, click the underlined
name.
To start an MSN Instant Messenger chat session
• Double-click the

During a Call

While on a call, you can use the following features with Your Assistant:
• Hold (below)
• Call Transfer/Conference Calls (page 29)

Hold

To put a call on hold
• Click Hold in the Communications window.
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icon. A chat session is opened.
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