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6600 Your Assistant User Guide
4. Once the new party has answered:
•
To transfer the call, click Transfer (attended transfer).
•
To conference in the new party, click Conference.
•
To swap between the new party and the call on hold, click Trade.
•
To return to the held party without transferring or conferencing the call, click Back
to Held.
To transfer a call or make a conference call using the Trans/Conf button
1. While on a call, click Trans/Conf in the Communications window.
2. The current call is put on hold, and the dialing window opens.
3. Enter the number of the new party, and click OK.
4. To transfer the call without talking to the new party (unattended or blind transfer), click
Transfer while the line is ringing.
5. Once the new party has answered:
•
To transfer the call, click Transfer (attended transfer).
•
To conference in the new party, click Conference.
•
To swap between the new party and the call on hold, click Trade.
•
To return to the held party without transferring or conferencing the call, click Back
to Held.
•
In 3-party conference call, to put the third party on hold, click Split.
•
To leave the conference call, click Hang-Up.
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Revision B
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