Section 3; Error And Reminder Messages; System Status Screen - Keurig Eccellenza Momentum Service Manual

Error and Reminder Messages

System Status Screen

Code Message Displayed
Electronic Board Communication Lost
-- Please Call for Service or Press
Acknowledge to Retry
Blower & Fan current is over safety
level
B1
Blower & Fan current is under
minimum operation level
D1
Tank Overflow Detection
D2 LED in Waste Bin detector has a fault
D3 Machine's door is open.
D6 Cup is present in dispensing area.
Coffee Grinder Over Current Standby
Grinder Fuse Fault
Grinder's current is close to critical
G1
level
Grinder's current is close to minimum
operation level
Grinder's current is over safety level
Grinder's current is under minimum
operation level
VKI Publication #202378-001
S
Condition
Communication between the
control board and HMI is lost.
Blower & Fan current is above the
recommended safety level. Fan may
be drawing too much power.
Blower & Fan current is below the
minimum operating level. Fan may
not be drawing enough power.
The water tank has overfilled.
The IR LED of the waste bin sensor
voltage is over the configured
maximum operation level.
The front door of the machine is
open.
A cup has been detected in the
dispensing area.
The grinder current was over the
stand by operation level.
Grinder fuse has triggered a fault.
Grinder current is close to maximum
operating level. Grinder may be
drawing too much power.
Grinder current is close to minimum
operating level. Grinder may not be
drawing enough power.
Grinder current has exceeded the
maximum operating level.
Grinder current is below the
minimum operating level.
Eccellenza Momentum™
E C T I O N
Action(s) Required
1 - Press "Acknowledge" to reset
2 - Reboot the machine.
3 - If message persists, check the
HMI, Control Board and wiring.
1 - Check wiring and connections for
the powder system blower.
2 - Clean the blower.
3 - If it persists, replace blower.
1 - Check wiring and connections for
the powder system blower.
2 - If message persists, replace the
powder system blower.
Clean the overflow. If problem
persists, check the following:
1 - Machine may have been moved.
2 – If it overflows with the power
off, replace the inlet valve.
3 – May be boiling – lower the tank
temperature or replace thermistor.
4 – Descale tank components.
1 - Clear the message.
2 - Execute the manual test from the
Maintenance menu.
3 - Clean the sensor.
4 - Reboot the machine.
5 - Check wiring and connections
6 - Replace the waste bin sensor.
1 - Close the front door.
2 - If message persists, check or
replace the front door sensor.
If no cup is present, clean the cup
detection LEDs.
1 - Clear the message.
2 - Reboot the machine.
1 - Clear the message.
2 - Reboot the machine.
3 - Grinder may be jammed. Unclog
chute, clear jam and clear the error.
4 - Grinder blades need adjustment.
5 - Check fuse on the control board.
6 - Grinder may be damaged –
replace the grinder.
1 - Check if the grinder is jammed.
2 - Check blade adjustment (0.017")
3 - Reboot the machine.
4 - If it persists, replace grinder.
1 - Reboot the machine.
2 - If it persists, replace the grinder.
1 - Check to see if the grinder is
jammed.
2 - Check blade adjustment (0.017")
3 - Reboot the machine.
4 - Replace the grinder.
1 - Check condition of grinder belt.
2 - Check grinder wiring and connections.
3 - Replace the grinder.
3
13