To Test Call Channels And Voice Channels - Nortel T1/SMDI Configuration Manual

Testing the CallPilot installation
Note: These tests require that you access the Channel Monitor, Multimedia
Monitor, and Service Directory Number applications in CallPilot Manager.
If you need additional instructions for these programs, refer to the online
Help in CallPilot Manager, or to the CallPilot Administrator's Guide
(555-7101-301). You also are required to access the System Monitor utility.
The System Monitor utility is described in the chapter "Using CallPilot
system utilities" in the CallPilot 1002rp Server Maintenance and
Diagnostics.

To test call channels and voice channels

Note: If CallPilot has no voice channels, go to "To test call channels and fax
channels" on page 148. If CallPilot also has no fax channels, go to "To test
call channels and speech recognition channels" on page 149.
1 In CallPilot Manager, click System
Result: The Service Directory Number window appears.
2 In the earlier tests, you created a Voice Messaging Service DN. Ensure
that the Voice Messaging Service DN is set to the Primary DN for the
Voice UCD group.
Note: If the Voice Messaging Service DN is not set properly, select the
defined Service DN and click File
changes, and then click Save.
3 In the Application Name box, ensure that Voice Messaging is selected.
4 In the Media Type box, ensure that Voice is selected.
5 Click Maintenance
Result: The Multimedia Monitor appears.
6 Select and start a maximum of 8 voice channels for testing.
Note: Nortel recommends that you test a maximum of 8 voice channels
at one time. For example, if you have a 96-channel system, start only 8
voice channels. When those 8 voice channels are tested, stop them and
start another set of voice channels.
7 Stop all fax and speech recognition channels, if these channels are
present.
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Multimedia Monitor.
Service Directory Number.
Properties. Make the required
Standard 1.13
CallPilot