ZyXEL Communications Unified Security Gateway ZyWALL 300 User Manual page 665

Table 239 myZyXEL.com Logs (continued)
LOG MESSAGE
Service expiration
check has succeeded.
Service expiration
check has failed.
Because of lack must
fields.
Server setting error.
Resolve server IP has
failed.
Verify server's
certificate has
failed.
Connect to MyZyXEL.com
server has failed.
Do account check.
Do device register.
Do trial service
activation.
Do standard service
activation.
Do expiration check.
Build query message
has failed.
Parse receive message
has failed.
Resolve server IP has
failed. Update stop.
Verify server's
certificate has
failed. Update stop.
Send download request
to update server has
failed.
Get server response
has failed.
Timeout for get server
response.
Send update request to
update server has
failed.
Update has failed.
Because of lack must
fields.
ZyWALL USG 300 User's Guide
DESCRIPTION
The service expiration day check was successful.
The device received an incomplete response from the myZyXEL.com
server and it caused a parsing error for the device.
The device could not retrieve the myZyXEL.com server's IP address or
FQDN from local.
The device could not resolve the myZyXEL.com server's FQDN to an
IP address through gethostbyname().
The device could not process an HTTPS connection because it could
not verify the myZyXEL.com server's certificate.
The device could not connect to the MyZyXEL.com server.
The device started to check whether or not the user name in
MyZyXEL.com's database.
The device started device registration.
The device started trail service activation.
The device started standard service activation.
The device started the service expiration day check.
Some information was missing in the packets that the device sent to
the MyZyXEL.com server.
The device cannot parse the response returned by the MyZyXEL.com
server. Maybe some required fields are missing.
The update has stopped because the device couldn't resolve the
myZyXEL.com server's FQDN to an IP address through
gethostbyname().
The device could not process an HTTPS connection because it could
not verify the myZyXEL.com server's certificate. The update has
stopped.
The device's attempt to send a download message to the update
server failed.
The device sent packets to the MyZyXEL.com server, but did not
receive a response. The root cause may be that the connection is
abnormal.
zysh need to catch MyZyXEL.com agent's return code, this log will be
shown when timeout.
The device could not send an update message to the update server.
The device received an incomplete response from the update server
and it caused a parsing error for the device.
Appendix B Log Descriptions
665