Tilite Limited Warranty - TiLite Rigid TR Series Owner's Manual

Table of Contents

A. FRAME – LIFETIME

TiLite warrants the wheelchair frame (including the cross-braces in the case of folding wheelchairs) against defects

in materials and workmanship for a lifetime from the date of purchase by the original purchaser.

B. COMPONENTS – ONE (1) YEAR

TiLite warrants all TiLite–made wheelchair components against defects in materials and workmanship for one (1)

year from the date of purchase by the original purchaser, except as provided below.

C. WHEEL ASSEMBLIES AND SPOKE GUARDS – NINETY (90) DAYS

TiLite warrants all front and rear wheel assemblies and spoke guards on this wheelchair against defects in materials

and workmanship for ninety (90) days from the date of purchase by the original purchaser, except as provided below.

D. LIMITATIONS

1. This warranty does not cover:

a. tires and tubes for front or rear wheels, upholstery, or push-handle grips; or

b. damage arising from normal wear and tear or failure to adhere to procedures set forth in your wheelchair's

Operating & Maintenance Manual; or

c. any labor or shipping charges incurred in replacement part installation or repair of this product; or

d. TiLite Designs Unlimited frames and frame components, unless TiLite, in its sole discretion, determines

that the Designs Unlimited frame or frame component was defectively manufactured.

2. This warranty is VOID if TiLite, in its sole discretion, determines that:

a. the original TiLite serial number tag has been removed, altered or defaced; or

b. the wheelchair has been subjected to neglect, accident, improper maintenance or storage or improper

operation, misuse or abuse, including, but not limited to, exceeding the maximum weight limit of 250 pounds

or using the wheelchair with tie downs or locking, clamping or other restraint systems related to the use

of the wheelchair in a motor vehicle; or

c. the wheelchair has been damaged by improper repairs or repairs made to any component without the

express written consent of TiLite; or

d. the wheelchair has been modified without TiLite's express written consent, including, but not limited to,

modification through the use of unauthorized parts or attachments.

3. This warranty applies only to the original purchaser of the wheelchair and in the USA only. Check with your

dealer about international warranties.

F. OUR RESPONSIBILITY

TiLite's sole responsibility is to repair or replace, in TiLite's sole discretion, the covered components of this wheelchair.

This is the exclusive remedy for consequential or incidental damages.

G. YOUR RESPONSIBILITY

If your wheelchair requires warranty service, please contact the dealer from whom you purchased your TiLite. If

you do not receive satisfactory service, please write to TiLite Customer Service at 1426 E. Third Avenue, Kennewick,

WA 99337-9680 or email customerservice@tilite.com. Do not return products to our factory without first obtaining

a Return Authorization Number from us. Wheelchairs or parts must be shipped to us freight prepaid, and must be

received by us within 90 days of our issuance of a Return Authorization Number.

H. CONSUMER NOTICE

1. Unless prohibited by law, this warranty is in place of any other warranty (written or oral, express or implied),

including any warranty of merchantability or fitness for a particular purpose.

2. This warranty gives you certain legal rights. You may have other rights that vary from state to state.

TiLite

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