Avaya S8700 Series Installing And Configuring page 107

Problem
Cannot access Avaya Installation
Wizard
Cannot use SAT commands
Cannot ping out to customer's
network
Cannot ping media server from
customer's network
Cannot access media server
remotely
LED display on IPSI is flashing
Cannot access IPSI for static
addressing
No "V" on IPSI LED
"V" on IPSI LED is not filled in
Get alarm when first connect to
IPSI
Get "Anonymous memory"
message when placing flashcard
into PCMCIA drive
Configuring the media server hardware
Solution
- Make sure you are plugged into the Services port (2
[Eth1])
- Make sure you are using the correct IP address:
192.11.13.6
- Make sure you are using the correct login and
password.
- Make sure the NIC on the laptop is configured correctly.
- Make sure you are using the correct IP address:
192.11.13.6 and port 5023
- Make sure you are using the correct login and
password.
- Make sure you are logged onto the active server.
- Make sure that in the LAN security settings that "output
from server" for icmp is enabled.
- Make sure that in the LAN security settings that "input to
server" for icmp is enabled.
- Make sure in the LAN security settings that "input to
server" are checked for telnet (Linux commands), https
(Web access), and def-sat (SAT commands access). The
LAN security settings can be changed on the Web
interface with a direct connection to the media server.
- IPSI LED has not been programmed with switch and
location (DHCP)
- IPSI LED has not had an IP address assigned to it
(static IP addressing)
- Make sure you are plugged into the Services (top) port
on the IPSI.
- Make sure the ARP cache is cleared on the laptop. In an
MS-DOS command window, type arp -d
192.11.13.6 and press Enter.
- IPSI is not connected to Ethernet switch or network.
Connect cable to bottom port on IPSI faceplate and to the
Ethernet switch or the customer's network.
- Make sure port on Ethernet switch assigned to that IPSI
is enabled.
- IPSI does not have an IP address assigned to it.
- IPSI has not been administered.
- IPSI does not have current firmware. Upgrade firmware.
- S8700: Flashcard may be faulty; replace it.
Issue 4.1 June 2005 107