Configuring The Media Server Hardware - Avaya S8700 Series Installing And Configuring

Troubleshooting an installation
Problem
Servers are not shadowing
IPSI LEDs flash

Configuring the media server hardware

Problem
Cannot log into UPS subagent
Cannot log into Ethernet switch
Cannot log into media server
106 Installing and Configuring the Avaya S8700 Series Media Server
Solution
- Make sure you are using a crossconnect cable.
- Make sure fiber optic cable is plugged in correctly. RX to
TX and TX to RX.
- Make sure it is in the correct slot: (slot 1 for G650 Media
Gateway, slot 2 for G600 Media Gateway, Tone-Clock slot
for all others).
- Ping IPSI from server.
- Ping server from IPSI (it is connected to the top Services
port on the IPSI).
Solution
- Make sure the SNMP Subagent is installed in the UPS.
- Make sure you are connected to the correct Ethernet
port.
- Make sure you have the correct login ID and password.
See the user's guide that comes with the SNMP
Subagent.
- Make sure the network card on the laptop is configured
correctly.
- Make sure you are connected to the correct Ethernet
port. (One Ethernet switch, it is the port marked Console)
- Make sure you have the correct login ID and password.
See the user's guide that comes with the Ethernet switch.
- Make sure the network card on the laptop is configured
correctly.
- Make sure you are connected to the Services Ethernet
port. (Default is port 2 [Eth1] on the back of the server).
- Make sure you are using a crossconnect cable between
the laptop and server.
- Make sure the ARP cache is cleared on the laptop. In an
MS-DOS window, type arp -d 192.11.13.6 and
press Enter.
- Make sure you have connectivity. In an MS-DOS
window, type ping 192.11.13.6 and type Enter.
- Make sure the NIC on the laptop is configured correctly.