Troubleshooting > Other Trouble
Message
Cannot punch this
paper.
Cannot staple at the
specified position.
Cannot staple this
*1
paper.
Cannot use ##### due
to a failure.
Check the document
processor.
Check the main unit
right tray.
Check the paper in the
multipurpose tray.
Check the paper
feeder.
Check staple waste
box.
Confidential
document was
detected.
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time
elapses. For details on Auto Error Clear, refer to the following:
Auto Error Clear (page 15-23)
E
Message
Empty the punch
waste box.
Checkpoints
Did you select a paper size/type
that cannot be punched?
Have you selected a position
that cannot be stapled?
Did you select a paper size/type
that cannot be stapled?
―
Is the top cover of the document
processor open?
Is the document processor
open?
Is the acceptable storage
capacity exceeded?
—
—
Is the staple waste box full?
—
Checkpoints
Is the punch waste box full?
19-46
Corrective Actions
If the selected paper is not
changed and [Continue] is
selected, punch is released.
Select the available paper.
Select [Continue] to print.
If the selected paper is not
changed and [Continue] is
selected, staple is released.
Select the available paper.
Select [Continue] to print.
If the selected paper is not
changed and [Continue] is
selected, staple is released.
Select the available paper.
Select [Continue] to print.
Contact your service
representative.
Close the document processor
cover.
Close the document processor.
Remove the paper. Printing then
resumes.
The paper size is different. Set
selected size paper and select
[Continue].
The paper feeder is not installed
correctly. Attach the paper
feeder.
Dispose the staple waste.
The machine detects the
document guard pattern. Job is
canceled. Select [End].
Corrective Actions
Follow the instructions on the
screen. and empty the punch
waste box.
Reference
Page
—
page 13-7
—
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―
―
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page 7-24
page 7-37
―
page 17-15
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Reference
Page
page 17-17