Troubleshooting > Other Trouble
Error
Code
2010
Failed to connect to the
Printing System.
2020
Check the connection to the
Printing System.
> Both machine and machine
interface board
> Firmware versions installed
on the machine and Printing
System
3000
Failed to connect to the
Printing System.
Check the connection to the
Printing System.
> Network settings
> Both machine and Printing
System
Message
—
—
19-41
Checkpoints
Corrective Actions
Make a note of the error code
displayed on the touch panel.
Call service.
Turn the power switch off and
on.
If the error exists, Printing
System failure has occurred.
Make a note of the error code
displayed on the touch panel.
Call service.