Troubleshooting > Troubleshooting When Feeding Paper
Troubleshooting When Feeding Paper
If problems occur in paper feeding and output, such as paper jams and multifeeds, implement appropriate procedures.
1
2
3
Check the operation environment.
Checkpoints
Is the paper loaded correctly?
Check the condition and settings of paper.
Checkpoints
Has the paper absorb moisture? Replace the paper with new one.
Has the paper curling, folds, or
creases?
Are the paper type and weight
settings correct?
Is the message showing paper
jam displayed?
Take corrective action according to each symptom.
If the problem is not solved even after confirming the above step 1 and 2, take corrective
action according to each symptom.
Corrective Actions
Load the paper correctly.
Check the position of the paper length
guide and width guide of the cassette or
MP tray, and adjust it correctly.
Corrective Actions
Replace the paper with new one.
Adjust the amount of curling with the
decurl setting (main unit or Inverter and
Decurler Unit).
Check the type and weight of paper in the
System Menu, and change to the correct
setting.
Clear the jammed paper until the
message disappears.
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