E614-4001-00 Flash Pcb Error; E614-4002-00 Flash Pcb Error; E614-4003-00 Flash Pcb Error - Canon imageRUNNER ADVANCE C3500 III Series Service Manual

E614-4001-00
Detection Description
Remedy
E614-4002-00
Detection Description
Remedy
E614-4003-00
Detection Description
Remedy
Flash PCB error
The OS boot file was not found.
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts] Main Controller PCB (UN05)
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. After turning OFF the main power, remove and then install the Flash PCB to check that it is
installed properly.
2. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
3. Check that the HDD and the cables are properly installed.
4. Enter safe mode using (2+8) startup, and format the HDD using SST or a USB flash drive.
5. If another error occurs, clear the error by performing the remedy for it.
6. Replace the Main Controller PCB.
[Reference] Before replacing the Main Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
Flash PCB error
The OS kernel was not found.
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts] Main Controller PCB (UN05)
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. After turning OFF the main power, remove and then install the Flash PCB to check that it is
installed properly.
2. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
3. Check that the HDD and the cables are properly installed.
4. Enter safe mode using (2+8) startup, and format the HDD using SST or a USB flash drive.
5. If another error occurs, clear the error by performing the remedy for it.
6. Replace the Main Controller PCB.
[Reference] Before replacing the Main Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
Flash PCB error
The OS boot loader was not found.
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts] Main Controller PCB (UN05)
[Remedy] Perform the following in the order while checking whether the error is cleared.
1. After turning OFF the main power, remove and then install the Flash PCB to check that it is
installed properly.
2. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
3. Check that the HDD and the cables are properly installed.
4. Enter safe mode using (2+8) startup, and format the HDD using SST or a USB flash drive.
5. If another error occurs, clear the error by performing the remedy for it.
6. Replace the Main Controller PCB.
[Reference] Before replacing the Main Controller PCB, back up the service mode data (approx. 2
min) and restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
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7. Error/Jam/Alarm