E614-0002-00 Flash Pcb Error; E614-0006-00 Flash Pcb Error; E614-0071-00 System Verification Error; E614-0072-00 System Verification Error - Canon imageRUNNER ADVANCE C3500 III Series Service Manual

E614-0002-00
Detection Description
Remedy
E614-0006-00
Detection Description
Remedy
E614-0071-00
Detection Description
Remedy
E614-0072-00
Detection Description
Remedy
Flash PCB error
The file system could not be initialized normally at startup.
When this error occurs, the system has not been started normally. Therefore, it may not be
recorded in the error log.
[Related parts]
- Flash PCB
- Main Controller PCB (UN05)
[Remedy] Perform the following in the order while checking whether the error is cleared.
Reinstall the necessary application software once the error is cleared.
1. After turning OFF the main power, remove and then install the Flash PCB to check that it is
installed properly.
2. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
3. Replace the Main Controller PCB.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
Before replacing the Main Controller PCB, back up the service mode data (approx. 2 min) and
restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
Flash PCB error
Bootable was not found on the Flash PCB.
[Related parts]
- Flash PCB
- Main Controller PCB (UN05)
[Remedy] Perform the following in the order while checking whether the error is cleared.
Reinstall the necessary application software once the error is cleared.
1. After turning OFF the main power, remove and then install the Flash PCB to check that it is
installed properly.
2. After replacing the Flash PCB, reinstall the system software using SST or a USB flash drive.
3. Replace the Main Controller PCB.
[Reference] For backup and restoration, refer to "Adjustment> Main Controller System" and
"Appendix> Backup Data List" in the Service Manual.
Before replacing the Main Controller PCB, back up the service mode data (approx. 2 min) and
restore the backup data after the replacement so the data may be able to be protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> RSRAMRES
System verification error
At normal startup, an error may occur due to invalid data of the firmware for startup.
When this error occurs, the system has not been started normally. Therefore, it is not recorded in
the error log.
[Related parts]
- Flash PCB
[Remedy]
Perform the following in the order while checking whether the error is cleared.
1. Start the machine in safe mode, and reinstall the system using SST or a USB flash drive.
* [2]: Select Update (Overwrite all) to update the system.
2. Replace the FLASH PCB, and reinstall the system software using SST or a USB flash drive.
System verification error
At normal startup, an error may occur due to invalid data of the firmware for safe mode startup.
When this error occurs, the system has not been started normally. Therefore, it is not recorded in
the error log.
[Related parts]
- Flash PCB
[Remedy]
1. Replace the Flash PCB and reinstall the system using SST or a USB flash drive.
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7. Error/Jam/Alarm