Xerox WorkCentre 5020 Service Documentation page 20

Error
Code Error Name/Explanation/I/O Diagnostic Codes/Check Items
Error Name
STM F/O#2 SNR on JAM
Explanation
Timeout between STM Feed Motor ON and STM Feed Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
• [08-06] STM Feed Sensor
• [08-11] STM Feed Clutch
• [08-13] STM Feed Motor
Check Items
• Tray2 Feed Roll or Tray2 Retard Roll dirty, contaminated with paper dust, worn, or faulty
• STM Feed Sensor dirty and Sensor Actuator deformed or damaged
• Paper damaged, not within specification, or not loaded correctly
C2-1
• Foreign matter, burrs, or paper in the paper path
• Drive gear worn or damaged
• STM Feed Clutch faulty
• STM Feed Motor faulty
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL
11.5) (REP 11.5.1 ).
– - Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)
– - Wire between STM Feed Sensor J172-2 and STM PWB J542-7
– - Wire between STM Feed Sensor J172-1 and STM PWB J542-8
• Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 11.5) (REP
11.5.2 ) in that order.
Status Indicator RAPS
July, 2007
2-8
Record in
Error Log RAP BSD
CH8.2
O -
Figure 2
Initial Issue
WorkCentre 5020