Telecall - Fujitsu Siemens Computers PRIMESTATION Series Manual

As lan console or system management console (smc)

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Teleservice on PRIMESTATION

Ê Enter the ident number of the computer. If technically feasible this will be

already displayed. This number is unique and identifies you for all subse-

quent Teleservice activities. The ident number can be found on the

nameplate on your system unit.

Ê Company (abbrev.): Enter a short name for the company and, if there is

sufficient space, the location where you are based.

Ê The Automatic Defect Reporting (ADR) (no) and Administrator's mail

address (blank) are preassigned default values for the TeleCall function.

You will find further information on the topic of TeleCall on the Internet

under http://its.siemens.de/lobs/its/techinf/techinf_en.htm or by calling

your Service hotline (0180/5-2202 in Germany) and quoting the keyword

TeleCall.

Ê Contact person: Here you enter the name(s) of one or more of your

employees who can be contacted about the system if a connection

cannot be established some time. Their phone and fax numbers are also

helpful.

Ê Additional information can be entered under Remark.

Once you have filled in the form, save the settings with the SAVE option.

Window 2 appears "Install Teleservice channel". Choose "f" for registration

and confirm the initial registration for Index 0.

Parameters are entered in this window, which can be used to contact the

Siemens IT Service TELESERVICE center in Paderborn.

U41270-J-Z916-2-76

Selecting validated Teleservice modems

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