Service and maintenance
10.1
Recording diagnostic data
Diagnostics data can be recorded during ramp-up and operation for the diagnostics and error
analysis.
Backing up diagnostic data
Following a fault on a SIMOTION device, diagnostic data (e.g. diagnostic buffer content, up-
to-date content of HTML pages, etc.) can provide important information on the cause of the
fault. The diagnostic data can be recorded during ramp-up or operation and backed up on the
external CFast card by means of a simple operation as described below.
You have the following options for the backed-up diagnostic data:
● copy from the external CFast card or
● download using SIMOTION IT or FTP.
Saving diagnostic data during ramp-up
1. Terminate SIMOTION P320-4 via the Terminate SIMOTION P button of the SIMOTION P
State application.
2. Activate the diagnostics switch via the following option:
SIMOTION P State, menu item SIMOTION P > Set Diagnostic Switch.
The diagnostic data is recorded during power-up and the SIMOTION P >
Set Diagnostic Switch switch automatically reset after writing the data.
Saving diagnostic data during operation
1. Make sure that SIMOTION P320-4 has been started and powered up, e.g. with
SIMOTION P State.
2. Activate the diagnostics switch via the following option:
SIMOTION P State, menu item SIMOTION P > Set Diagnostic Switch
The diagnostic data is recorded during operation and the SIMOTION P >
Set Diagnostic Switch switch automatically reset after writing the data.
Evaluating diagnostic data
You can also use the diagnostic data for diagnostic purposes or forward them to Technical
Support for evaluation purposes.
Further information
SIMOTION P State - menus (Page 69)
SIMOTION P320-4 E / P320-4 S
Commissioning and Hardware Installation Manual, 01/2015
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