Responding To Error Messages - Kyocera TASKalfa 420i Operation Manual

Troubleshooting

Responding to Error Messages

If the touch panel displays any of these messages, follow the corresponding procedure.
Alphanumeric
Error Message
Acceptable staple
count exceeded.
Add paper in cassette
1.
Add paper in Multi
Purpose tray.
Add staples.
Add toner.
Box is not found.
Box limit exceeded.
Cannot connect to
Authentication
Server.
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Checkpoints
Is the acceptable staple
count exceeded? For
details, refer to
Specifications on page
Appendix-25, Appendix-26.
Is the indicated cassette out
of paper?
Is the paper of the selected
size loaded in the multi
purpose tray?
Has any of the document
finisher run out of staples?
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Corrective Actions
Press [Continue] to print without
stapling.
Press [Cancel] to cancel the job.
Load paper.
Load the paper in the multi purpose
tray which is of the size and type
indicated on the touch panel.
If the staples are depleted, the
machine will stop and the location of
staple depletion will be indicated on
the touch panel.
Leave the machine on and follow the
instruction to replace the staple case.
Press [Continue] to print without
stapling.
Press [Cancel] to cancel the job.
Replace the toner container.
This job is canceled because the
specified box cannot be found. Press
[End].
Document box is full, and no further
storage is available; Job is canceled.
Press [End].
Repeat Copy box is full, and no
further repeat copy is available.
Press [Continue] to print scanned
pages.
Press [Cancel] to cancel the job.
An error has occurred when
connecting to the authentication
server. Refer to Responding to
Authentication Server Connection
Error for the error message and
corrective actions.
Reference
Page
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2-19
2-22
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9-8
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10-14
OPERATION GUIDE