Troubleshooting - Vermont Castings Radiance RADVTSCCB Installation And Operating Instructions Manual

TROUBLESHOOTING

TROUBLESHOOTING - SIGNATURE COMMAND SYSTEM
Troubleshooting the Transmitter
Symptom
Battery icon on LCD on
transmitter
LCD display is blank
LCD display shows "funny"
display
Appliance does not come on The transmitter did not match with the receiver. Make sure the transmitter has learned to the re-
Blower is not on after the
stove is turned on
General Troubleshooting
OPERATION
Install batteries and/or
plug in the AC board
Flip the master switch
(rocker switch) to the
ON position
Press the ON button on
the Command Center
4444
Causes
Low Battery
Low Battery
Low Battery
Transmitter measures temperature exceeding
99°F and shows "HI" on LCD.
Distance between the transmitter and receiver
is more than 30 feet
Blower setting is off.
Blower delay setting is set too high.
FAULT
Make sure
Command
Center and
A
No beep in about
the control
8 seconds
board are
connected by
a 2 feet or 15
feet cable
Check NG/LP
No beep
conversion cap
or B
and control
no sound from the
board
valve indicating pilot
connections
solenoid open
C
No sparking on Check pilot
the pilot connections
D
Sparking doesn't The Control Board is having interference from the
continue surrounding metal (Ground)
E
Check gas supply
Pilot doesn't light
F
Main burner doesn't Go through
light
Radiance
Action
Replace batteries. Change batteries every 6
months.
Check battery installation or replace batteries
Reset the transmitter (see "Resetting the Trans-
mitter" setting)
ceiver.
Move transmitter to a cooler place and wait until
temperature drops below 99°F.
Make sure the opening distance is less than 30
feet.
Press FAN key to select fan speed desired.
Press and hold FAN key to set desired ON/OFF
delays. This is done in minutes.
DIAGNOSIS
Using Battery polarity wrong?
battery?
Battery voltage low?
AC plug is plugged to
AC mains?
The 5-pin connector on
the AC board broken or
bent?
LED on the Command
Center does not show
solid green?
Check power
Check valve
supply (go
connections
through
Check Go through
grounding
B
Go through C
The sensor on the pilot
E
is not in the flame
(pilot flame too small)?
Direct Vent Gas Heater
®
ACTION
Re-install batteries
Change batteries
Plug the AC plug to
AC mains
Repair or replace the
AC Board
Replace the AC Board
Replace the Control
Board or
)
A
Command Center
Sparking is happening
elsewhere (under the
pilot), re-install/replace
the pilot
Re-install the Control
Board, move it around
or change the
Control Board
Sparking is not in the
path of gas flow, adjust
sparker position or
replace the pilot
Adjust sensor position
or replace the pilot
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