4 Troubleshooting
4.1.
Initial Troubleshooting Flowchart
START
Plug the Power Cord, and
turn the Power Switch ON.
Does the unit power up
normally?
Does the unit produce
normal copies?
Troubleshoot communication
problems (transmission,
reception, dialing, network
connection, polling,
information codes, or
diagnostic codes).
No
Does the LCD display
Yes
function correctly?
Troubleshoot any 3-digit
INFO. CODE displayed.
No
Does the original document
Yes
feed through correctly?
Does the recording paper
exit the unit?
Troubleshoot printed
copy quality problems
(Sect. 4.4).
No
Yes
No
Troubleshoot the
Yes
Document Feeder
(Sect. 4.5).
No
Yes
81
Troubleshoot Improper
LCD Display (Sect. 4.2).
Check for recording
paper path problems.