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Toshiba GD-1220 Service Handbook

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Download this manual See also: Service Manual, Operator's Manual
SERVICE HANDBOOK
FACSIMILE
GD-1220/1221
File No. SHE060007D0
R060121B2400-TTEC
Ver04_2008-08

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Summary of Contents for Toshiba GD-1220

  • Page 1 SERVICE HANDBOOK FACSIMILE GD-1220/1221 File No. SHE060007D0 R060121B2400-TTEC Ver04_2008-08...
  • Page 2 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved Under the copyright laws, this manual cannot be reproduced in any form without prior written permission of TOSHIBA TEC CORPORATION. No patent liability is assumed, however, with respect to the use of the information contained herein.
  • Page 3 GENERAL PRECAUTIONS REGARDING THE SERVICE FOR e-STUDIO165/167/205/207/237 AND GD-1220/1221 The installation and service should be done by a qualified service technician. 1) Transportation/Installation When transporting/installing the equipment, employ two persons and be sure to hold the posi- tions as shown in the figure.
  • Page 4 If these parts are short-circuited and their functions become ineffective, they may result in fatal accidents such as burnout. Do not allow a short-circuit or do not use the parts not recommended by Toshiba TEC Corporation. 4) Cautionary Labels During servicing, be sure to check the rating plate and cautionary labels such as “Unplug the power cable during service”, “CAUTION.

  • Page 5: Table Of Contents

    4. PRECAUTIONS FOR INSTALLATION OF FAX UNIT ..........4-1 4.1 Country/Region Setting......................4-1 4.1.1 The FG harness on the NCU board ................. 4-1 4.1.2 Country/Region code....................4-2 4.2 Initialization .......................... 4-3 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 CONTENTS...
  • Page 6 GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved CONTENTS...
  • Page 7 ERROR CODES SELF-DIAGNOSIS MODE TROUBLESHOOTING PRECAUTIONS FOR INSTALLATION OF FAX UNIT...

  • Page 9: Error Codes

    The transmission journal is shown below. Refer to the error code list and status code list on the follow- ing pages for "MODE" and "STATUS" in detail. The reception journal is printed in the same format. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221...
  • Page 10 Attempt the transmission receiver was not detect TCF or detected again. Or ask the remote party to attempt DCN after sending FTT. the transmission again. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODES 1 - 2...
  • Page 11 Attempt the communication again. If the an overrun of the software due to hard- error occurs frequently, perform a mem- ware noises. ory clear (except user area.) © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 ERROR CODES 1 - 3...
  • Page 12 8 x 15.4 ( resolution ) 14400 ( transmission speed ) For the combination of 14400 bps, 8x15.4 and MMR, as shown above, a status of “522” is indicate. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODES 1 - 4...

  • Page 13: Error Messages

    In memory reception operation, correct the con- dition which lead to the memory reception. Then receive the original again. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 ERROR CODES 1 - 5...
  • Page 14 GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved ERROR CODES 1 - 6...

  • Page 15: Self-Diagnosis Mode

    MAINTENANCE Use this mode to perform setups for Memory Clear, Fax, etc. SERVICE LIST Use this mode to print PROTOCOL TRACE, TOTAL ERROR, etc. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 1...
  • Page 16 The menu below can be selected by pressing the USER FUNCTIONS key. (However, the menu in the broken-dotted box are displayed only when the copier enters the SERVICE MODE.) GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 2...

  • Page 17: Adjustment Mode (05)

    Error diffusion, Darker step value Photo Density Auto-density fine adjustment Photo 0 to 255 Error diffusion Density Auto-density fine adjustment Text/ 0 to 255 Error diffusion Photo © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 3...

  • Page 18: Setting Mode (08)

    Process Developer bias Hi 1 correction 0 to 128 Process Main charger bias correction 0 to 128 Process Laser output correction 0 to 128 GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 4...

  • Page 19: Test Mode

    10. OUTPUT TEST 11. PRINTER BOARD TEST *1: When the FAX kit (GD-1220/1221) is not installed, the test is not present. *2: When the Network Printer kit (GA-1190) is not installed, the test is not present. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved...
  • Page 20 (If this key is not pressed, the copier keeps printing) * Be sure to press this key after printing starts. (If this key is not pressed, the equipment keeps print- ing.) GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 6...
  • Page 21 The direction of transporting When the test print is carried out, the grid pattern is printed. For the adjustment procedure, refer to P. 2-88 "2.3.5 Printer Unit Adjustment". © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 22 * 1: The modem’s oscillation frequency changes every time the START key is pressed. 33600bps (V.34) 1100Hz 14400bps (V.17) 2100Hz 9600bps (V.29) 1300Hz 4800bps (V.27ter) ANSam 2400bps (V.27ter) 300bps (To the top) GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 8...

  • Page 23: Maintenance

    Operation Procedure 1) Memory clear at the startup <Key used in operation> <Display messages> Specified Keys Power ON Warming up READY(Standby) © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 9...
  • Page 24 05.TEST MODE Select menu ENTER 05.MAINTENANCE Select test menu ENTER keys 01.MEMORY CLEAR ENTER Select menu keys ENTER After approx. 2 seconds Memory is cleared. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 10...
  • Page 25 • ADF/RADF installing setting *2) Total Scan, Print jam, job counter, Counter for each paper size *3) Total Print, Drum counter, Toner counter, etc. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 11...
  • Page 26 Clear Clear Clear Clear Clear 4.USER AREA Clear Clear Clear Clear Clear Clear Clear Clear *1) One touch, Speed, Group etc. *2) Polling Password GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 12...
  • Page 27 *1 : Displays the numeric value currently set (cannot be changed). *2 : Displays the numeric value to be entered now (Can only be altered at the point of the cursor). © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221...
  • Page 28 This bit determine whether or not selection between DP and MF is mode available to users. Note: Note: When “Disable” is selected, the PSTN/PABX selection screen is not displayed in the dial type setup menu. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 14...
  • Page 29 Note: EOL is the code that is put between lines. If the next EOL is not detected within the time specified in this setting, the line is disconnect due to communication error. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221...
  • Page 30 Undefined — Undefined — <Remarks> FUNC 2 Bits 5 and 4: These bits program the detection range for frequency to be recognized as CI. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 16...
  • Page 31 This bit programs whether or not a received RTN is handled as abnormal (NG). FUNC 3 Bit 4: This bit determines whether or not the Toshiba short protocol is enabled or disabled. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved...
  • Page 32 If errors occur frequently or training is not sent, the transmission level should be changed, as a rule. Note: Note: The value from 0001 (-1dB) to 0111 (-7dB) is set as –8dB. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 18...
  • Page 33 When the receiving terminal uses a switching device, CNG signal output is required (1=on). FUNC 5 Bit 0: This bit selects whether or not the CED signal is transmitted in manual reception. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 19...
  • Page 34 (BEFORE TRANSMISSION MONITOR), monitoring stops on receiving DIS. When this bit is set to 1 (PROTOCOL MONITOR), monitoring is performed during communication, like forced line monitor. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 20...
  • Page 35 These bits program call signal ON time. When CI cannot be received, the value should be changed. FUNC 7 Bits 5 and 4: These bits program call signal OFF time. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 36 This setting performs error indications if the number of pages do not match. FUNC 8 Bit 1: Sets the time to determine the carrier signal is stopped completely. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 22 08/08...
  • Page 37 111: Level 7 (maximum) <Remarks> FUNC 9 Bits 2 to 0: Allows the user to adjust the volume level of the speaker when an error occurs. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 23...
  • Page 38 “memory.” FUNC 10 Bits 2 to 0: These bits program whether or not the broadcast transmission report is printed and the conditions for printing. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 24...
  • Page 39 FUNC 11 Bits 4 and 3: These bits program whether or not the multi polling transmission report is printed or not and the condi- tions for printing. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 40 0: Do not print 1: Print <Remarks> FUNC 12 Bit 0: Determines if transmission result report is printed if the user cancels the job. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 26...
  • Page 41 (transmission, reception or transmission/reception). FUNC 13 Bit 1: Selections determine whether or not OK or NG (failed) is added as a communication result on the jour- nal. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 27...
  • Page 42 Selections set the CI counter value until the machine enters automatic reception mode. FUNC 14 Bits 3 to 1: Selections set speaker volume for the on-hook status or protocol monitor. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 28...
  • Page 43 This bit programs maximum reduction rate in the vertical direction. This bit should be set to 1 (on) when legal size document is reduced and printed on the A4 paper. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221...
  • Page 44 The setting determines whether or not receiving terminal data is printed on received document. FUNC 16 Bit 6: The setting determines whether or not transmitting terminal data is recorded on received document. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 30...
  • Page 45 <Remarks> FUNC 17 Bit 1: The selections allows or disallows memory reception. FUNC 17 Bit 0: The selection makes ECM available or not available. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 31...
  • Page 46 This bit setting determines whether or not file recovery is available. FUNC 18 Bit 2: This bit setting determines whether or not the department control function is available. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 32...
  • Page 47 This bit determines whether or not a beep is made when reception is finished. FUNC 19 Bit 0: This bits determines whether or not quick polling is carried out. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 48 FUNC 20 Bit 2: Enables or disables the Transmission Header print mode. FUNC 20 Bit 1: Enables or disables the Transmission Report print mode. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 34...
  • Page 49 The minimum number of rings until automatic reception is initialized depends on this setting. FUNC 21 Bits 3 to 1: These bits determine the CI ring volume. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 50 FUNC 22 Bits 7 to 4: Sets the maximum number of redial attempts. FUNC 22 Bits 3 to 0: Sets the minimum number of redial attempts. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 36...
  • Page 51 Sets the maximum time intervals between redials. FUNC 23 Bits 3 to 0: Sets the minimum time intervals between redials repeating the statement over again. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 37...
  • Page 52 This bit programs whether or not the transmission communication section programmed with FUNC 6 Bit 1 is monitored. FUNC 24 Bit 0: Sets the unit to monitor or not monitor the communication line. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 38...
  • Page 53 Facsimile Separator Page is a sheet automatically inserted between each received fax. FUNC 25 Bits 2 to 0: These bits select the Letter Head Paper Tray Option. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 54 • FUNC 26 Link with User Contents Function Setting Undefined — Undefined — Undefined — Undefined — GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 40...
  • Page 55 Bit setting allows the user to use or not use the V.34 modem. FUNC 27 Bit 0: Bit setting allows the user to choose the speed at which the V.34 modem operates. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 56 If errors occur frequently or training is not sent, the transmission level should be changed, as a rule. Note: Note: The value from 0001 (-1dB) to 0111 (-7dB) is set as –8dB. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 42...
  • Page 57 Bit setting allows the Date Format to be set for either Alphabet or numeric. FUNC 29 Bit 3: Bit setting allows the user to choose between the 24-hour or the 12-hour system. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 58 • FUNC 30 Link with User Contents Function Setting Undefined — Undefined — GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 44...
  • Page 59 These bits program whether or not the relay broadcast transmission report is printed and the conditions for printing. FUNC 31 Bit 1: Determines whether the relay reception list is printed, and the conditions for printing. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 45...
  • Page 60 This bit select whether or not the Direct Transmission Report is print on A5 size paper. FUNC 32 Bit 3: This bit select whether or not the Memory Transmission Report is print on A5 size paper. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 46 08/08...
  • Page 61 Allows the user to adjust the Key Touch Tone volume. FUNC 33 Bits 4 to 0: These bits select the language for messages and list indication. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 47...
  • Page 62 • FUNC 34 Link with User Contents Function Setting Undefined — Undefined — Undefined — Undefined — GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 48...
  • Page 63 1: When the extended bit is on for the DIS or DTC signal and there is no subsequent bit information, the communication error will result. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 64 FUNC 37 Bit 0: Set the smoothing function to whether it is to be used or not, when printing the isometric magnification RX after no rotation. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 50...
  • Page 65 • FUNC 38 Link with User Contents Function Setting Undefined — • FUNC 39 Link with User Contents Function Setting Undefined — © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 51...
  • Page 66 This switch allows or prohibits any entry from the PC. PC FUNC 0 Bit 0: This switch allows or prohibits scanning directed from the PC. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 52...
  • Page 67 This bit selects whether or not to continue to transfer the received file until the number of retries set as the transfer retry counter is reached, when the FAX failed to transfer the received file to a PC at PC FAX reception. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 68 • PC FUNC 2 Link with User Contents Function Setting Undefined — Undefined — GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 54...
  • Page 69 This switch specifies the number of retries for data transmission to the PC. PC FUNC 3 Bits 3 to 0: This switch specifies the time intervals between retries in data transmission to the PC. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 70 Set the number of retries to notify the PC of fax status information via PC interface. PC FUNC 4 Bits 3 to 0: Set the intervals of retries to notify the PC of fax status information via PC interface. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 56...
  • Page 71 Process unit near end — 0: Off 1: On Process unit end — 0: Off 1: On Toner near end — 0: Off 1: On © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 57...
  • Page 72 PC FUNC 5 Bit 0: Set the function to notify the PC, via PC interface, that the replacement of the toner cartridge is soon required. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 58...
  • Page 73 No cassette — 0: Off 1: On No paper — 0: Off 1: On Paper detect on bypass cassette — 0: Off 1: On © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 59...
  • Page 74 PC FUNC 6 Bit 0: Set the function to notify the PC, via PC interface, that paper is loaded on the stack feed bypass. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 60...
  • Page 75 • PC FUNC 7 Link with User Contents Function Setting Undefined — © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 61...
  • Page 76 — Undefined — Undefined — Undefined — Undefined — • HOME 2 Link with User Contents Function Setting Undefined — Undefined — Undefined — GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 62...
  • Page 77 When “BZT” is selected for “DTC/LCC for PSTN” in UAD 1, this setting is ignored. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221...
  • Page 78 Sets the maximum waiting time for dial tone detection when calling directly to a PSTN. If the dial tone is not detected and redial attempt or internal retry will be performed later. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 64...
  • Page 79 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221...
  • Page 80 Sets the maximum waiting time for dial tone detection when calling through a PABX. If the dial tone is not detected and redial attempt or internal retry will be performed later. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 66...
  • Page 81 Set whether a busy tone is detected after dialing as well as the dial tone and line current. UAD 4 Bits 2 to 0: Sets the value of the T1 timer in the calling terminal. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 82 The counter is reset when an effective signal is detected. • The number of T1 time-out in automatic dialing is counted (manual dialing not included). GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 68...
  • Page 83 Internal retries are not counted as redial attempts. UAD 6 Bits 3 to 0: These bits program the number of redial times. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 69...
  • Page 84 UAD 7 Bits 7 to 5: These bits programs the switch time when a pause is entered as a part of a dial number. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 70...
  • Page 85 When “Enable” is selected, only the first pause is effective and others are ignored even if the pause key is pressed more than once in dialing to one destination. UAD 8 Bits 3 to 0: These bits program the redial intervals. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 71...
  • Page 86 Sets the make time and brake time during pulse dialing. UAD 9 Bits 2 to 0: Sets the tone on and tone off times for tone dialing (MF). GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 72...
  • Page 87 Sets the dial tone’s attenuation detection level during reception (PSTN). UAD 10 Bits 3 to 0: These bits program the attenuator value for the MF signal. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 73...
  • Page 88 UAD 12 Link with User Contents Function Setting Undefined — Undefined — • UAD 13 Link with User Contents Function Setting Undefined — Undefined — GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 74...
  • Page 89 Sets the dial tone’s attenuation detection level during reception (PABX). • UAD 15 Link with User Contents Function Setting Undefined — Undefined — Undefined — Undefined — © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 75...
  • Page 90 UAD 16 Bits 7 to 5: These bits program busy tone signal ON time. UAD 16 Bits 4 to 2: These bits program busy tone signal OFF time. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 76...
  • Page 91 Undefined — • UAD 18 Link with User Contents Function Setting Undefined — • UAD 19 Link with User Contents Function Setting Undefined — © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 77...
  • Page 92 EX TYPE 1 Bit 1-0: It determines the way of calling when the exchange type is “PABX” and the first digit of the telephone number is “#.” GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 78...
  • Page 93 2nd Digit (Distant Use) — • ACC DGT 2 Link with User Contents Function Setting 3rd Digit (Local & Distant Use) — Undefined — © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 79...
  • Page 94 05.TEST MODE Select menu ENTER 05.MAINTENANCE Select test menu ENTER keys 03.MEMORY WRITE CANCEL ENTER Input ADDRESS Hex data entry method ENTER Input DATA ENTER GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 80...
  • Page 95 USER FUNCTION key Enter SERVICE MODE 05.TEST MODE Select menu ENTER 05.MAINTENANCE Select test menu ENTER 04.ERR COUNTER SHIFT keys CANCEL ENTER Select YES keys ENTER © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 81...
  • Page 96 To specify a transfer destination, you can enter the abbreviated number or press the one-touch key as well as the direct entry of the telephone number. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 82...

  • Page 97: Service List

    • DRUM HISTORY • MEMORY DUMP LIST • FUNCTION (Jam counter, ROM ver.) * 1: To be printed when the FAX Kit (GD-1220/1221) is installed. <Key used in operation> <Display messages> USER FUNCTION Press the USER FUNCTION key Enter SERVICE MODE 05.TEST MODE...
  • Page 98 When there is an information field, its contents are printed in either HEX, BIN or TEL format. ASCII FIF is converted to ASCII code and printed. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 84...
  • Page 99 Even if the communication count has not reached 1000, if error counter shift is executed, the counts up to the present will be moved from the CURRENT COUNTER side to the history side. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 100 Refer to “2.2.9 SERVICE LIST” in the Service Handbook (e-STUDIO165/167/205/207/237). [ 6 ] FUNCTION LIST Refer to “2.2.9 SERVICE LIST” in the Service Handbook (e-STUDIO165/167/205/207/237). GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 86 07/02...

  • Page 101: Country/Region Code

    Norway Latin America (A4) 9998 Denmark Russia Switzerland Poland Finland Hungary Netherlands Czech Republic Austria Turkey Belgium South Africa Portugal Taiwan Spain China Greece © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE 2 - 87...

  • Page 102: Printer Unit Adjustment

    The adjustment should be made after setting 0 for the margin values (05-430, 431, 432 and 433). Be sure to change the values to the original ones. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 88...
  • Page 103 1. An increase in the value makes A shorter and makes B longer (0.126%/step). 2. The adjustment value is effective within the range from 98 to 158. The default adjustment value is 128. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 SELF-DIAGNOSIS MODE...
  • Page 104 1. An increase in the value makes D shorter and makes E longer (0.121%/step). 2. The adjustment value is effective within the range from 98 to 158. The default adjustment value is 128. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved SELF-DIAGNOSIS MODE 2 - 90...

  • Page 105: Troubleshooting

    Whenever it can be obtained from the user, respond on the telephone by tracing the “ P. 3-3 "3.3 Flow Chart for Recommended Telephone Screening"”. This will help the service technician to be pre- pared for the necessary service requirements. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 TROUBLESHOOTING 3 - 1...

  • Page 106: Recommend Flow Chart For Field Service

    Dispatch a service technician ( Field service ) Not solved Assistance by phone for the field service technician from the remote diagnosis center Field service GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING 3 - 2...

  • Page 107: Flow Chart For Recommended Telephone Screening

    Is original copied Is the document set correctly by Set it correctly correctly? pressing [ START ] ? YE S Dispatch a service technician © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 TROUBLESHOOTING 3 - 3...
  • Page 108 Connect the applicable RJ11C connector connected to the circuit connector ( TEL/LINE ) ? Is the phone number Correct the phone correct? number Dispatch a service technician GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING 3 - 4...
  • Page 109 Check noise on the telephone circuit or any defect of the Is the received Dispatch a service other equipment. Perform document normal? technician the communication interference test © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 TROUBLESHOOTING 3 - 5...

  • Page 110: Error Analysis Flow

    Turn OFF the power and unplug the power cable. • Do not touch the terminal of the connectors. Otherwise, a poor connection may be caused. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING 3 - 6...

  • Page 111: Fault Analysis

    Check the error code and refer to the TROUBLESHOOTING of Service Handbook for the equipment. 3.5.4 Image trouble Check the image and refer to the TROUBLESHOOTING of Service Handbook for the equipment. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 TROUBLESHOOTING 3 - 7...

  • Page 112: Communication Error

    3) If normal communications are possible between A and C and between B and C, it can be assumed that there is a problem in the line between A and B. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING 3 - 8...

  • Page 113: Lists Required At Problem In The Field

    Function List for Maintenance Memory dump list Note: Note: Enter the HEX address and the size referring to the following table. Character to be entered Key to press © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 TROUBLESHOOTING 3 - 9...
  • Page 114 FAX protocols for one communication to which an error has occurred are reported. 2) Error count list The FAX communication error history: Frequency of the occurrence of a particular error can be checked. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING 3 - 10...
  • Page 115 5) Memory dump list (FAX) Command/status information between the CPU controlled by the FAX board and the CPU of the equipment is reported. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 TROUBLESHOOTING 3 - 11...
  • Page 116 If this error occurs frequently, it can be decreased somewhat by increasing the number of redi- aling attempts. Also, it can be checked if the communication fails with a particular address. GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING 3 - 12...
  • Page 117 Also, it can be checked if the communication fails with a particular address. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221...
  • Page 118 8) Function List This list prints out the set statuses of various functions which have been programmed by the user. Symptoms (describe as specific as possible) GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING 3 - 14...

  • Page 119: Other Information Required For Error Analysis

    If the same errors occur to the image which was resent, they can be decreased by reducing the transmission speed of the sending side. © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 TROUBLESHOOTING 3 - 15...
  • Page 120 Are the circuit settings (DP, PB) of the circuit switching device the same as those for this unit? Configuration of the units (Illustrate the units connected to your machine such as the telephone lines, exchange system, telephones, modems, etc.) GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved TROUBLESHOOTING 3 - 16...

  • Page 121: Precautions For Installation Of Fax Unit

    Finland Poland Netherlands Hungary Austria Czech Republic Belgium Turkey Portugal South Africa Spain Taiwan Greece China Ireland Romania Korea © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 PRECAUTIONS FOR INSTALLATION OF FAX UNIT 4 - 1 07/02...

  • Page 122: Country/Region Code

    Finland Poland Netherlands Hungary Austria Czech Republic Belgium Turkey Portugal South Africa Spain Taiwan Greece China Ireland Romania Korea GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved PRECAUTIONS FOR INSTALLATION OF FAX UNIT 4 - 2 07/02...

  • Page 123: Initialization

    Initialization After the country/region code has been set, initialize the FAX unit following the procedure of chapter 2.3.4 (P. 2-87). © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved GD-1220/1221 PRECAUTIONS FOR INSTALLATION OF FAX UNIT 4 - 3...
  • Page 124 GD-1220/1221 © 2006 - 2008 TOSHIBA TEC CORPORATION All rights reserved PRECAUTIONS FOR INSTALLATION OF FAX UNIT 4 - 4...

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Gd-1221

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