HP ENVY x360 13 Manuals

• 5

  Table of Contents

9

1 Product Description

12

2 Components

• 12

  Locating Hardware
• 12

  Locating Software
• 13

  Right Side
• 14

  Left Side
• 15

  Display
  • 15

    Low Blue Light Mode (Select Products Only)
• 16

  Keyboard Area
  • 16

    Touchpad
    • 16

      Touchpad Settings
  • 17

    Lights
  • 18

    Power Button and Fingerprint Reader
  • 19

    Special Keys
• 20

  Bottom
• 21

  Labels

23

3 Illustrated Parts Catalog

• 24

  Computer Major Components
• 30

  Display Components
• 31

  Miscellaneous Parts

33

4 Removal and Replacement Procedures Preliminary Requirements

• 33

  Tools Required
• 33

  Service Considerations
  • 33

    Plastic Parts
  • 33

    Cables and Connectors
  • 34

    Drive Handling
• 34

  Electrostatic Discharge Damage
• 35

  Packaging and Transporting Guidelines
• 36

  Workstation Guidelines
• 36

  Equipment Guidelines

38

5 Removal and Replacement Procedures

• 38

  Bottom Cover
• 41

  Battery
• 42

  WLAN Module
• 43

  Solid-State Drive
• 46

  Fan
• 48

  Display Assembly
• 60

  Power Connector Cable
• 61

  Speakers
• 63

  Touchpad Cable
• 64

  Touchpad
• 66

  System Board
• 69

  Heat Sink
• 71

  Infrared Board Cable
• 72

  Infrared Board

73

6 Computer Setup (BIOS), TPM, and HP Sure Start

• 73

  Using Computer Setup
  • 73

    Starting Computer Setup
  • 73

    Navigating and Selecting in Computer Setup
  • 73

    Restoring Factory Settings in Computer Setup
  • 74

    Updating the BIOS
    • 74

      Determining the BIOS Version
    • 74

      Downloading a BIOS Update
  • 75

    Changing the Boot Order Using the F9 Prompt
• 75

  TPM BIOS Settings (Select Products Only)
• 76

  Using HP Sure Start (Select Products Only)

77

7 Backing Up, Restoring, and Recovering

• 77

  Backing Up Information and Creating Recovery Media
  • 77

    Using Windows Tools
  • 77

    Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
• 78

  Restoring and Recovery
  • 78

    Restoring, Resetting, and Refreshing Using Windows Tools
  • 78

    Recovering Using HP Recovery Media
  • 78

    Changing the Computer Boot Order
  • 79

    Using HP Sure Recover (Select Products Only)

80

8 Using HP PC Hardware Diagnostics

• 80

  Using HP PC Hardware Diagnostics Windows (Select Products Only)
  • 80

    Downloading HP PC Hardware Diagnostics Windows
    • 81

      Downloading the Latest HP PC Hardware Diagnostics Windows Version
    • 81

      Downloading HP Hardware Diagnostics Windows By Product Name or Number (Select Products Only)
  • 81

    Installing HP PC Hardware Diagnostics Windows
• 81

  Using HP PC Hardware Diagnostics UEFI
  • 82

    Starting HP PC Hardware Diagnostics UEFI
  • 82

    Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
    • 82

      Downloading the Latest HP PC Hardware Diagnostics UEFI Version
    • 83

      Downloading HP PC Hardware Diagnostics UEFI By Product Name or Number (Select Products Only)
• 83

  Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
  • 83

    Downloading Remote HP PC Hardware Diagnostics UEFI
    • 83

      Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
    • 83

      Downloading Remote HP PC Hardware Diagnostics UEFI By Product Name or Number
  • 83

    Customizing Remote HP PC Hardware Diagnostics UEFI Settings

85

9 Specifications

• 85

  Computer Specifications

87

10 Power Cord Set Requirements

• 87

  Requirements for All Countries
• 88

  Requirements for Specific Countries and Regions

90

11 Recycling

91

Index

• 5

  Table of Contents

9

1 Product Description

12

2 External Component Identification

• 12

  Locating Hardware
• 12

  Locating Software
• 13

  Right Side
• 14

  Left Side
• 15

  Display
• 16

  Keyboard Area
  • 16

    Touchpad
  • 17

    Lights
  • 18

    Speakers and Fingerprint Reader
  • 19

    Special Keys
• 20

  Bottom
• 21

  Labels

22

3 Illustrated Parts Catalog

• 22

  Computer Major Components
• 28

  Miscellaneous Parts

30

4 Removal and Replacement Procedures Preliminary Requirements

• 30

  Tools Required
• 30

  Service Considerations
  • 30

    Plastic Parts
  • 31

    Cables and Connectors
  • 31

    Drive Handling
• 32

  Electrostatic Discharge Damage
• 33

  Packaging and Transporting Guidelines
• 33

  Workstation Guidelines
• 34

  Equipment Guidelines

35

5 Removal and Replacement Procedures

• 35

  Component Replacement Procedures
  • 36

    Bottom Cover
  • 37

    Battery
  • 38

    Solid-State Drive
  • 39

    WLAN Module
  • 41

    Memory Module Shield
  • 42

    Fan
  • 43

    Front Speakers
  • 44

    Touchpad Cable
  • 45

    Touchpad
  • 46

    Fingerprint Reader Module
  • 48

    Fingerprint Reader Module Cable
  • 49

    Rear Speakers
  • 50

    System Board
  • 53

    Heat Sink
  • 55

    Power Connector Cable
  • 56

    Power Button Actuator
  • 57

    Display Assembly

60

6 Using Setup Utility (BIOS)

• 60

  Starting Setup Utility (BIOS)
• 60

  Updating Setup Utility (BIOS)
  • 60

    Determining the BIOS Version
  • 61

    Downloading a BIOS Update

62

7 Using HP PC Hardware Diagnostics

• 62

  Using HP PC Hardware Diagnostics Windows (Select Products Only)
  • 63

    Downloading HP PC Hardware Diagnostics Windows
    • 63

      Downloading the Latest HP PC Hardware Diagnostics Windows Version
    • 63

      Downloading HP Hardware Diagnostics Windows By Product Name or Number
    • 63

      (Select Products Only)
  • 63

    Installing HP PC Hardware Diagnostics Windows
• 64

  Using HP PC Hardware Diagnostics UEFI
  • 64

    Starting HP PC Hardware Diagnostics UEFI
  • 65

    Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
    • 65

      Downloading the Latest HP PC Hardware Diagnostics UEFI Version
    • 65

      Downloading HP PC Hardware Diagnostics UEFI By Product Name or Number (Select Products Only)
• 66

  Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
  • 66

    Downloading Remote HP PC Hardware Diagnostics UEFI
    • 66

      Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
    • 66

      Downloading Remote HP PC Hardware Diagnostics UEFI By Product Name or Number
  • 67

    Customizing Remote HP PC Hardware Diagnostics UEFI Settings

68

8 Backing Up, Restoring, and Recovering

• 68

  Backing Up Information and Creating Recovery Media
  • 68

    Using Windows Tools
  • 68

    Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
• 69

  Restoring and Recovery
  • 69

    Restoring, Resetting, and Refreshing Using Windows Tools
  • 69

    Recovering Using HP Recovery Media
  • 69

    Changing the Computer Boot Order

70

9 Specifications

• 70

  Computer Specifications

72

10 Power Cord Set Requirements

• 72

  Requirements for All Countries
• 73

  Requirements for Specific Countries and Regions

75

11 Recycling

76

Index