Diagnostics; Chapter 31 Diagnostics; Overview; What You Can Do In This Chapter - ZyXEL Communications NXC2500 User Manual

31.1 Overview

Use the diagnostics screens for troubleshooting.

31.1.1 What You Can Do in this Chapter

• The Diagnostics screen
configuration and diagnostic information if you need to provide it to customer support during
troubleshooting.
• The Packet Capture screen
the NXC.
• The Core Dump screens
USB storage device if the process terminates abnormally (crashes) so you can send the file to
customer support for troubleshooting.
• The System Log screens
connected USB storage device to your computer.
• The Wireless Frame Capture screens
through the AP interfaces connected to your NXC.

31.2 Diagnostics

This screen provides an easy way for you to generate a file containing the NXC's configuration and
diagnostic information. You may need to generate this file and send it to customer support during
troubleshooting.
Click Maintenance > Diagnostics to open the Diagnostic screen.
C
HAPTER
(Section 31.2 on page 354) generates a file containing the NXC's
(Section 31.3 on page
(Section 31.4 on page 361) save a process's core dump to an attached
(Section 31.5 on page 363) download files of system logs from a
(Section 31.6 on page
NXC Series User's Guide
354

Diagnostics

358) captures data packets going through
364) capture network traffic going
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