Entertainment Keypad Issues - Matrix R3XE-01 Service Manual

8.7 TROUBLESHOOTING - ENTERTAINMENT KEYPAD ISSUES
PROBLEM:
The entertainment keypad is not recognizing the correct keys.
SOLUTION:
1) Perform a keypad test. To do so:
a. Press ENTER, 3, 0, 0, 1, ENTER on the upper keypad to enter Service Mode.
b. Press the key next to TEST on the display.
c. Press the key next to KEYPAD on the display.
d. The entertainment keypad can now be tested. Press various keys to see if the console is recognizing the correct keys (Figure A). If
not, replace the keypad.
e. If the keypad does not solve the issues, replace the console.
CHAPTER 8: TROUBLESHOOTING
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