Matrix r1x Service Manual
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Matrix r1x Service Manual

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R 1 X B I K E
S E R V I C E M A N U A l

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  • Page 1 R 1 X B I K E S E R V I C E M A N U A l...

  • Page 3: Table Of Contents

    TABlE of CoNTENTS CHAPTER 1: SERIAl NUMBER loCATIoN ......................CHAPTER 2: IMPoRTANT SAfETy INSTRUCTIoNS legal Disclaimer ..............................2 Before Getting Started ..........................2 Read and Save These Instructions ......................3 Electrical Requirements ..........................4 CHAPTER 3: PREVENTATIVE MAINTENANCE Recommended Cleaning Tips ........................5 Check for Damaged Parts ..........................
  • Page 4 TABlE of CoNTENTS CHAPTER 7: PART REPlACEMENT GUIDE - CoNTINUED 7.14 Rear Shroud Removal............................41 7.15 lower Board Replacement ..........................42 7.16 Pedal Removal ................................43 7.17 Crank Removal ................................44 7.18 front Shroud Removal ............................45 7.19 Drive Belt Replacement ..........................46 7.20 ECB (Electronic Brake) Replacement ......................

  • Page 5: Chapter 1: Serial Number Location

    CHAPTER 1: SERIAl NUMBER loCATIoN 1.1 SERIAl NUMBER loCATIoN...

  • Page 6: Chapter 2: Important Safety Instructions

    CHooSING A SITE The site should be well lit and well ventilated. locate the Matrix R1x Bike on a structurally solid and flat surface. The bike should have a clearance of 20" on one side and behind the unit, and 12" on the other side from the wall or other equipment.

  • Page 7: Read And Save These Instructions

    To ensure proper use and safety on the Matrix R1x Bike, make sure that all users read this manual. Remind the users that before undertaking CAUTIoN! Any changes of modifications to this equipment could void any fitness program, they should obtain complete physical examinations the product warranty.

  • Page 8: Electrical Requirements

    SElf PoWERED fEATURES: on the Matrix R1x Bike, the users pedaling generates the power to initialize and display information on the console. A minimum of 30 RPMs are required to start and maintain enough power to keep the console functional. If the minimum RPM is not maintained, the console will begin to shut down. The bike is able to extend the time to show a display on the console if the bike is equipped with an optional battery (figure A).

  • Page 9: Chapter 3: Preventative Maintenance

    Do NoT use any equipment that is damaged or has worn or broken your MATRIX R1x Bike parts. Use only replacement parts supplied by Matrix fitness Systems. Please read and follow these tips. MAINTAIN lABElS AND NAMEPlATES. Do not remove labels for any reason.

  • Page 10: Care And Maintenance Instructions

    2) Tighten the pedals onto their respective cranks using a 15 mm Technical Support Team identifies items that require specific attention, wrench. the latest version will always be available on the Matrix web site at www. matrixfitness.com. 3) Adjust leveling feet if the equipment rocks or wobbles.

  • Page 11: Chapter 4: Console Overlay And Workout Description

    CHAPTER 4: CoNSolE oVERlAy AND WoRKoUT DESCRIPTIoN 4.1 CoNSolE DESCRIPTIoN A. WoRKoUT PRofIlE WINDoW: During a workout, this window displays shapes, made of triangle columns of light, which represent the levels of intensity in a workout in progress. The height of the furthest column is proportional to the current level of the intensity. B.

  • Page 12: Workout Overview

    CHAPTER 4: CoNSolE oVERlAy AND WoRKoUT DESCRIPTIoN 4.2 WoRKoUT oVERVIEW PRoGRAM DESCRIPTIoN DEfAUlT PRoMPT NAME TIME INPUT qUICK START quick Start is the fastest way to begin exercising and bypasses the setup prompts. After pressing the qUICK START key, a constant level workout begins. WARM UP Warm up is a low intensity phase that brings the heart rate into the lower end of the target Time...

  • Page 13: Workout Setup Steps

    1) Press the WARM UP key to enter the program. 2) Select Time using the RIGHT / lEfT ARRoW keys, and the press on the Matrix R1x Bike, the users pedaling generates the power to SElECT. initialize and display information on the console. A minimum of 30 3) Press START to begin a warm up.
  • Page 14 CHAPTER 4: CoNSolE oVERlAy AND WoRKoUT DESCRIPTIoN 4.3 WoRKoUT SETUP STEPS - CoNTINUED CAloRIES GoAl RANDoM HIll 1) Repeatedly press the GoAl+ key to select Calories Goal, and then 1) Repeatedly press the INTERVAl+ key to select Random Hill and then press SElECT.

  • Page 15: Using Fitness Networking

    >31.4 4.4 USING fITNESS NETWoRKING The two RJ45 networking ports are equipped in the Matrix R1x Bike. These ports allow the bike to be connected to a fitness entertainment system and / or a fitness network such as fitlinxx®. C-SAfE / CARDIo PoRT The ports are located on the back of the console.

  • Page 16: Chapter 5: Manager Mode

    CHAPTER 5: MANAGER MoDE 5.1 USING MANAGER MoDE The Manager's Custom Mode allows the club owner to customize the bike for the club. 1) To enter Manager Mode, press and hold down the lEVEl ARRoW keys. Continue to hold down these two keys until the display reads Manager Mode 2) To scroll through the list of options in Manager Mode, use the lEfT / RIGHT ARRoW keys, or lEVEl ARRoW keys.

  • Page 17: Manager Mode Overview

    CHAPTER 5: MANAGER MoDE 5.2 MANAGER MoDE oVERVIEW CUSToM DEfAUlT MINIMUM MAXIMUM UNIT DESCRIPTIoN SETTINGS MAXIMUM TIME MINUTE Maximum workout duration. DEfAUlT TIME 99 (lIMITED To MAX MINUTE Default start time in all programs. TIME SETTING) DEfAUlT lEVEl lEVEl Default start level in all programs. MAXIMUM lEVEl Maximum allowable resistance level.

  • Page 18: Chapter 6: Troubleshooting

    CHAPTER 6: TRoUBlESHooTING 6.1 ElECTRICAl DIAGRAMS ElECTRICAl BloCK DIAGRAM...
  • Page 19 CHAPTER 6: TRoUBlESHooTING 6.1 ElECTRICAl DIAGRAMS WIRING DIAGRAM INSTRUCTIoN...
  • Page 20 CHAPTER 6: TRoUBlESHooTING 6.1 ElECTRICAl DIAGRAMS P01 - CoNSolE CABlE...
  • Page 21 CHAPTER 6: TRoUBlESHooTING 6.1 ElECTRICAl DIAGRAMS P02 - HAND GRIP WIRE...
  • Page 22 CHAPTER 6: TRoUBlESHooTING 6.1 ElECTRICAl DIAGRAMS P03 - GENERAToR WIRE...

  • Page 23: Console Power Issues

    CHAPTER 6: TRoUBlESHooTING 6.2 TRoUBlESHooTING - CoNSolE PoWER ISSUES No DISPlAy oN THE CoNSolE oR THE DISPlAy IS DIM PoSSIBlE CAUSES: 1) The console is damaged or the console cable is not connected properly. 2) Poor connection to the terminals on the lower board. 3) The lower board is damaged.

  • Page 24: Keypad Issues

    CHAPTER 6: TRoUBlESHooTING 6.3 TRoUBlESHooTING - KEyPAD ISSUES All oR SoME of THE fUNCTIoN KEyS Do NoT RESPoND PoSSIBlE CAUSES: 1) The keypad connecting ribbon cable has not been properly fit to the console connector. 2) The keypad is damaged. 3) The console control board is damaged.

  • Page 25: Resistance Issues

    CHAPTER 6: TRoUBlESHooTING 6.4 TRoUBlESHooTING - RESISTANCE ISSUES No RESISTANCE CHANGE oR AlWAyS HIGH RESISTANCE PoSSIBlE CAUSES: 1) The console is damaged or the console cable is not connected properly. 2) The console cable is damaged. 3) The ECB is damaged. 4) The lower board is damaged.

  • Page 26: Pedal Slipping

    CHAPTER 6: TRoUBlESHooTING 6.5 TRoUBlESHooTING - PEDAl SlIPPING SlIPPING WHIlE PEDAlING PoSSIBlE CAUSES 1) Belt tension is not enough. 2) The one way bearing is damaged. SolUTIoN: 1) Check the drive belt tension. Tighten if needed. 2) If the belt tension is correct and the belt is still slipping, the one way bearing is damaged. Replace the drive assembly (figure A). fIGURE A...

  • Page 27: Noise Issues

    CHAPTER 6: TRoUBlESHooTING 6.6 TRoUBlESHooTING - NoISE ISSUES KNoCKING oR CREAKING NoISES PoSSIBlE CAUSES: 1) The pedal is connected to the crank arm too loosely. 2) Belt tension is too loose, or the belt is dirty. 3) The crank is damaged. 4) The drive axle is damaged.

  • Page 28: Seat Loose Or Wobbly

    CHAPTER 6: TRoUBlESHooTING 6.7 TRoUBlESHooTING - SEAT looSE oR WoBBly SEAT WoBBly oR looSE PoSSIBlE CAUSES: 1) The seat rollers are loose or mispositioned. 2) The seat rollers have developed flat spots. SolUTIoN: 1) Tighten the seat tension by adjusting the rollers. a.

  • Page 29: Heart Rate Issues

    CHAPTER 6: TRoUBlESHooTING 6.8 TRoUBlESHooTING - HEART RATE ISSUES HEART RATE DoES NoT WoRK PoSSIBlE CAUSES: 1) Not good contact between the user and HR grips or HR strap. 2) The HR strap is at a low battery status. 3) The HR strap is damaged. 4) The HR grips are damaged.

  • Page 30: Chapter 7: Part Replacement Guide

    CHAPTER 7: PART REPlACEMENT GUIDE 7.1 CoNSolE REPlACEMENT 1) Remove the 4 screws holding the console to the frame (figure A & B). 2) Disconnect the console cable, HR, and level wire connections from the defective console and remove the console (figure C). 3) Reinstall the wire connections to the new console.

  • Page 31: Handlebar Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.2 HANDlEBAR REPlACEMENT 1) Remove the 4 screws holding the handlebar to the frame (figure A). 2) Remove the handlebar (figure B). 3) Reverse Steps 1-2 to install a new handlebar. fIGURE A fIGURE B...

  • Page 32: Cup Holder Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.3 CUP HolDER REPlACEMENT 1) Remove the 2 screws holding the cup holder to the HR handlebar (figure A). 2) Remove the cup holder (figure B). 3) Reverse Steps 1-2 to install a new cup holder. NoTE: Be careful when installing the 2 screws to clear the wiring inside of the handlebar to prevent damage.

  • Page 33: Console Keypad / Overlay Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.4 CoNSolE KEyPAD / oVERlAy REPlACEMENT 1) Remove the console as outlined in Section 7.1. 2) Remove the 6 screws holding the console back to the front (figure A). NoTE: If just replacing an overlay, only complete Steps 4, 8, & 9. 3) Remove the wire connections holding the console back to the front (figures B &...
  • Page 34 CHAPTER 7: PART REPlACEMENT GUIDE 7.4 CoNSolE KEyPAD / oVERlAy REPlACEMENT - CoNTINUED fIGURE E fIGURE f fIGURE H fIGURE G...

  • Page 35: Console Mast Removal

    CHAPTER 7: PART REPlACEMENT GUIDE 7.5 CoNSolE MAST REMoVAl 1) Remove the console as outlined in Section 7.1. 2) Remove the handlebar as outlined in Section as outlined in Section 7.2. 3) Remove the 4 screws holding the console mast to the frame (figure A). 4) Pull the wires out the bottom of the console mast and remove the mast (figure B).

  • Page 36: Entertainment Port Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.6 ENTERTAINMENT PoRT REPlACEMENT 1) Remove the 4 screws holding the entertainment port to the frame (figure A). 2) lean the E-port away from the frame and disconnect the coax and power wires (figure B). 3) Reverse Steps 1-2 to install a new E-port.

  • Page 37: Seat Pad Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.7 SEAT PAD REPlACEMENT 1) Remove the 4 screws holding the seat pad to the frame (figure A). 2) Remove the seat pad (figure B). 3) Reverse Steps 1-2 to install a new seat pad. fIGURE A fIGURE B...

  • Page 38: Back Pad Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.8 BACK PAD REPlACEMENT 1) Using the tips of your fingers, pull off the back cover of the back pad. The back cover is held on by plastic snap clips, and if pressure is applied, the cover will pop off (figures A &...

  • Page 39: Seat Adjustment Handle Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.9 SEAT ADJUSTMENT HANDlE REPlACEMENT 1) Remove the 2 screws holding the seat adjustment handle to the seat frame (figure A). 2) Remove the seat adjustment handle (figure B). 3) Reverse Steps 1-2 to install a new seat adjustment handle. fIGURE A fIGURE B...

  • Page 40: Upper Seat Frame Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.10 UPPER SEAT fRAME REPlACEMENT 1) Remove the seat pad as outlined in Section 7.7. 2) Remove the 4 screws holding the upper seat frame to the lower seat frame (figure A). 3) Disconnect the HR handlebar wire (figure B). 4) Remove the upper seat frame (figure C shown with back pad and HR handlebar also removed).

  • Page 41: Lower Seat Frame Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.11 loWER SEAT fRAME REPlACEMENT 1) Remove the upper seat frame as outlined in Section 7.10. 2) Remove the 2 screws holding the seat positioning plate to the lower seat frame, remove the positioning plate (figure A). 3) Remove the 2 screws holding the end cap onto the back of the seat rail and remove the cap (figures B &...
  • Page 42 CHAPTER 7: PART REPlACEMENT GUIDE 7.11 loWER SEAT fRAME REPlACEMENT - CoNTINUED fIGURE D fIGURE C fIGURE E fIGURE f...

  • Page 43: Hr Handlebar Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.12 HR HANDlEBAR REPlACEMENT 1) Remove the seat pad as outlined in Section 7.7. 2) Unplug the HR handlebar wire (figure A). 3) Remove the 3 screws holding the HR handlebar to the upper seat frame (figure B). 4) Remove the 4 screws holding the upper seat frame to the lower seat frame (figure C).

  • Page 44: Hr Grips / Level Button Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.13 HR GRIPS / lEVEl BUTToN REPlACEMENT 1) Using a flat screwdriver, pry the bottom silver metal HR plate away from the plastic of the HR grip (figure A). 2) Remove the 3 screws holding the HR grip together (figure B). 3) Disconnect the HR grip wire and level button wire and remove the two halves of the HR grip (figures C &...

  • Page 45: Rear Shroud Removal

    CHAPTER 7: PART REPlACEMENT GUIDE 7.14 REAR SHRoUD REMoVAl 1) Remove the 7 screws holding on the left rear shroud (figure A). 2) Remove the 4 screws holding on the right rear shroud (figure B). 3) figure C shows the bike with both rear shrouds removed. fIGURE A fIGURE B fIGURE C...

  • Page 46: Lower Board Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.15 loWER BoARD REPlACEMENT 1) Remove the rear shrouds as outlined in Section 7.14. 2) Disconnect the 3 wire connections to the lower board (figure A). 3) Remove the 2 screws holding the lower board to the frame (figure B), and remove the lower board. 4) Reverse Steps 1-3 to install a new lower board.

  • Page 47: Pedal Removal

    CHAPTER 7: PART REPlACEMENT GUIDE 7.16 PEDAl REPlACEMENT 1) Use a 15 mm wrench to remove the pedal (figure A). NoTE: for the right side pedal, the threads are normal. for the left side pedal, the threads are reversed (the pedal turns off clockwise). 2) Remove the pedal (figure B).

  • Page 48: Crank Removal

    CHAPTER 7: PART REPlACEMENT GUIDE 7.17 CRANK REMoVAl 1) Use a flat screwdriver to rotate the crank cover counter clockwise, and remove it (figures A & B). 2) Remove the nut and washer holding the crank to the crank assembly (figure C). 3) Using a crank puller, remove the crank (figure D &...

  • Page 49: Front Shroud Removal

    CHAPTER 7: PART REPlACEMENT GUIDE 7.18 fRoNT SHRoUD REMoVAl 1) Remove both of the cranks as outlined in Section 7.17. 2) Remove the 3 screws holding on the left front shroud (figure A). 3) Remove the 4 screws holding on the right front shroud (figure B). 4) figure C shows the bike with both front shrouds removed.

  • Page 50: Drive Belt Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.19 DRIVE BElT REPlACEMENT 1) Remove the front shrouds as outlined in Section 7.18. 2) Remove the idler tension screw (figure A). 3) Unhook the spring from the idler and remove the spring and 9 hole plate. 4) Rotate the idler so that the tension on the belt is loosened (figure B).

  • Page 51: Ecb (Electronic Brake) Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.20 ECB (ElECTRoNIC BRAKE) REPlACEMENT 1) Remove the front shrouds as outlined in Section 7.18. 2) Remove the 4 screws holding the ECB and the ECB mounting bracket to the frame (figure A). 3) Remove the ECB and the ECB mounting bracket from the bike frame (figure B). 4) Disconnect the ECB wire harness (figure C).
  • Page 52 CHAPTER 7: PART REPlACEMENT GUIDE 7.20 ECB (ElECTRoNIC BRAKE) REPlACEMENT - CoNTINUED fIGURE C fIGURE D fIGURE E fIGURE f...

  • Page 53: Drive Axle Set Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.21 DRIVE AXlE SET REPlACEMENT 1) Remove the front shrouds as outlined in Section 7.18. 2) Remove the idler tension screw (figure A). 3) Unhook the spring from the idler and remove the spring and 9 hole plate. 4) Rotate the idler so that the tension on the belt is loosened (figure B).
  • Page 54 CHAPTER 7: PART REPlACEMENT GUIDE 7.21 DRIVE AXlE SET REPlACEMENT - CoNTINUED fIGURE D fIGURE C fIGURE f fIGURE E...

  • Page 55: Rear Stabilizer End Cap Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.22 - REAR STABIlIzER END CAP REPlACEMENT 1) Remove the 2 screws holding the end cap to the stabilizer (figure A). 2) Remove the end cap (figure B). 3) Reverse Steps 1-2 to install a new end cap. fIGURE A fIGURE B...

  • Page 56: Front Roller Replacement

    CHAPTER 7: PART REPlACEMENT GUIDE 7.23 fRoNT RollER REPlACEMENT 1) Remove the screw holding the front roller to the front stabilizer (figure A). 2) Remove the front roller (figure B). 3) Reverse Steps 1-2 to install a new front roller. fIGURE A fIGURE B...

  • Page 57: Testing The Bike

    CHAPTER 7: PART REPlACEMENT GUIDE 7.24 TESTING THE BIKE oNCE THE UNIT oR REPlACEMENT PART IS fUlly INSTAllED AND ASSEMBlED AND PRoPERly PlACED oN THE flooR, USE THE folloWING INSTRUCTIoNS To TEST THE MACHINE: 1) Without hitting start or entering any program modes, sit on the bike and hold the handlebars while pedaling to simulate exercising. While moving, listen for any odd noises or squeaks.

  • Page 58: Chapter 8: Bike Specifications And Assembly Guide

    CHAPTER 8: BIKE SPECIfICATIoNS AND ASSEMBly GUIDE 8.1 BIKE SPECIfICATIoNS CoNSolE Display Screen Workout Profile Window - 7" blue backlit graphic lCD display Instruction Center - 14 character red lED alphanumeric display Informational Display - 3 numeric 7 segment display (3 sets) Display Readout Time, Distance, Calories, Speed, level, Watts, METS, Heart Rate, Profile Programs...

  • Page 59: Unpacking The Bike

    CHAPTER 8: BIKE SPECIfICATIoNS AND ASSEMBly GUIDE 8.2 UNPACKING THE BIKE The Matrix R1x Bike is carefully inspected before shipment, so it should arrive in good operating condition. Matrix fitness ships the unit in the following pieces: NoTE : If these parts are missing from the package, please contact Matrix fitness at once.

  • Page 60: Fasteners And Assembly Tools

    CHAPTER 8: BIKE SPECIfICATIoNS AND ASSEMBly GUIDE 8.3 fASTENERS AND ASSEMBly ToolS...

  • Page 61: Assembly Instructions

    MAKING A CHoICE of SITE The site should be well lit and well ventilated. locate the Matrix R1x Bike on a structurally solid and flat surface. The bike should have a clearance of 20" on one side and behind the unit, and 12" on the other side from the wall or other equipment. This zone is to allow easy access to the bike and gives the user an easy exit path from the machine.
  • Page 62 PEDAlS Install the pedals on the pedal cranks using the open Wrench (z31). The Matrix logo on the pedal strap must point upward. NoTE: Be careful to align the threads correctly to avoid damage. A little grease on the threads should help the pedals to screw in easily and correctly. Turn...
  • Page 63 CHAPTER 8: BIKE SPECIfICATIoNS AND ASSEMBly GUIDE 8.4 ASSEMBly INSTRUCTIoNS - CoNTINUED STEP 2 Pull the heart rate wire through the hole in the bottom of the seat frame, and make sure the wire gets through the tunnel of the plate. Mount the seat handlebars to the seat frame by using the three socket flat head screws (z05).
  • Page 64 CHAPTER 8: BIKE SPECIfICATIoNS AND ASSEMBly GUIDE 8.4 ASSEMBly INSTRUCTIoNS - CoNTINUED STEP 4 ACCESSoRy Secure the accessory rack to the seat handlebar with two button head screws (z13). Be careful when inserting the screws to clear the wires inside the handlebar to prevent damage.
  • Page 65 CHAPTER 8: BIKE SPECIfICATIoNS AND ASSEMBly GUIDE 8.4 ASSEMBly INSTRUCTIoNS - CoNTINUED STEP 5 SEAT BACK CoVER Attach the seat back cover to the seat back. CoNSolE MAST Secure the upper console mast to the lower console mast using the four screws (z04). Alternately tighten each screw using the #5 Allen Wrench. Check the console mast to make sure it is securely fastened.
  • Page 66 CHAPTER 8: BIKE SPECIfICATIoNS AND ASSEMBly GUIDE 8.4 ASSEMBly INSTRUCTIoNS - CoNTINUED STEP 6 HANDlEBAR Mount the upper handlebars to the console mast using four screws (z04). Tighten with the #5 Allen Wrench (z32). CoNSolE Remove the four mounting screws from the back of the console. Connect the wire harnesses and heart rate wires that come from the console mast into the plugs located in the back of the console.
  • Page 67 CHAPTER 8: BIKE SPECIfICATIoNS AND ASSEMBly GUIDE 8.4 ASSEMBly INSTRUCTIoNS - CoNTINUED...

  • Page 68: Adjusting The Pedal Straps And Seat

    ADJUSTING THE R1X SEAT While seated on the Matrix R1x Bike, an optimum position will allow movement through the bottom of the stroke without locking the knees or shifting in the seat. The knees should have a slight bend at the point of fullest leg extension.

  • Page 69: Leveling The Bike

    CHAPTER 8: BIKE SPECIfICATIoNS AND ASSEMBly GUIDE 8.6 lEVElING THE BIKE STABIlIzING THE MATRIX R1X BIKE After positioning the bike in its intended location, check its stability by attempting to shake it side to side. Shaking or wobbling indicates that your bike needs to be leveled.
  • Page 70 NoTES...
  • Page 71 M AT R I X f I T N E S S S y S T E M S Co R P. 16 10 l A N D M A R K D R I V E CoT TA G E G R o V E W I 5 35 27 U S A w w w.

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