Advanced Settings: Greetings - ZyXEL Communications X6004 User Manual

Table 106 Night Service Setting (continued)
LABEL
Extension
Add/Edit/
Delete
Apply
Cancel
19.3.5.1 The Add/Edit Night Service Auto-Attendant Screen
Use this screen to configure an option for an auto-attendant menu. To access this
screen, click the Add or Edit icon for an item in the auto-attendant list.
Note: This screen is identical to the Add/Edit Office Hours Auto-Attendant screen. See
Section 19.3.3 on page 299

19.3.6 Advanced Settings: Greetings

Use this screen to set up custom auto-attendant messages.
The Temporary Greeting can be played before the normal auto-attendant
greeting. This can be used to broadcast special messages, such as special
operating hours for the office building ("We're sorry but the Acme Mail Order
Company is closed today to observe the holiday.")
The Scheduled Greeting can be played during specific time range every day.
This can be used to broadcast to highlight certain information only at certain
hours, such as lunch time hours for the office building ("Thank you for calling the
Acme Mail Order Company. As it is currently lunch time, representatives may be
be unavailable until 1 PM.")
X6004 User's Guide
DESCRIPTION
This field displays either the extension, hunting group or ACD number
that this call is forwarded to or it displays Next Menu, if the action for
this auto-attendant option is set to Forward to a sub menu.
Click Next Menu to configure the settings for a sub menu.
Click:
• Add to create a new option for this auto-attendant menu.
• Edit to change the settings for an auto-attendant option.
• Delete to remove this option from this Menu.
Click this to save your changes.
Click this to go back to the previous screen without saving your
changes.
for details.
Chapter 19 Auto-Attendant
303