ZyXEL Communications X6004 User Manual page 398

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Table of Contents

Chapter 26 Status Observation

Table 157 Status Observation > ACD Queue (continued)

Waiting Calls

This table displays a list all calls currently waiting in the queue for the

selected skill/number.

This indicates the caller ID of the call.

This indicates the time the caller entered the queue.

This indicates how long the caller has been waiting in the queue.

X6004 User's Guide