Intermec PM4i User Manual page 108

Chapter 4 — Troubleshooting and Maintaining the Printer
Print Quality Problems and Possible Solutions (continued)
Problem
The media feed is not working
properly.
Networking Problems and Possible Solutions
Problem
I am having problems with my
Ethernet or 802.11 radio network
connection.
I cannot connect to my printer
home page.
RFID Problems and Possible Solutions
Problem
I loaded my printer with RFID
media, but it is not writing to the
tags.
94
Possible Solution
Try these possible solutions in order:
•
The media characteristics may have changed. Press the
B button.
•
One of these parameters may not be properly configured:
Label rest dots, Media type, or LSS position. Verify the
settings for these parameters.
•
The sensors may be dirty. Clean the media guides. For
help, see "Cleaning the Media Guides" on page
•
The sensors may need to be replaced. For help, contact
your Intermec service representative.
Possible Solution
Try these possible solutions:
•
Make sure that your network cable is:
•
securely connected to your printer.
•
a straight "pin to pin" cable, not a "crossover" cable.
•
Make sure that your PC is correctly configured for and
connected to your network.
•
Make sure that your printer is correctly configured for
your network.
If you are connecting your printer with a crossover network
cable, you may need to disable the web browser's proxy
settings on your computer to access your printer's home
page.
Possible Solution
After you load RFID media, restart the printer or run a
TESTFEED to let the printer identify the RFID media type.
PM4i Mid-Range Printer User's Manual
107.