4IPNET HSG260 User Manual page 192

User's Manual
HSG Wireless Hotspot Gateway ENGLISH
Troubleshooting SDS200W
Q1. SDS200W can not have the POS printer print out accounts
1. See if the printer is still connected to SDS200W.
2. Check if the panel is locked by looking at the Status indicator. If it belongs to special flashing,
unlock the keypad by pressing * + ENTER.
3. Press FUNC + '1' + ENTER to see SDS200W's state. Check if every value is proper.
4. See the Status indicator on the device panel. If it is short illuminated intervals, the device is then
not connected to the controller. Try to establish the connection again.
5. Read through the section 'SDS200W with 4ipnet controller' to ensure the settings.
Q2. The TAS triggered connection is not working.
1. Check if the capability is disabled by someone. Go to "System >> TAS button" on SDS200W's
WMI to enable the function.
2. Make sure the cable is plugged and SDS200W is placed in the coverage of the hotspot gateway
you want to associate to (wirelessly).
3. Check if the Terminal Server Configuration table on the gateway has at least one empty field for
the controller for the system to automatically add SDS200W to the list. If not, clear one space for
TAS.
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