Bluetooth Troubleshooting - Motorola APX 7000 Basic Service Manual

Basic Troubleshooting: Bluetooth Troubleshooting
9.7

Bluetooth Troubleshooting

Table 9-7 lists the possible causes of, and corrections for, bluetooth problems.
Message Displayed
Non_Audio dev connect failed /
Audio device connect failed
Bluetooth pairing failed
Clear all BT devices failed
Bluetooth on failed
Table 9-7. Bluetooth Troubleshooting Chart
Possible Cause
Displayed when the accessory fails to connect
after pairing.
Accessory and Radio failed to pair through MPP/
NFC.
Radio was unable to clear information of all the
accessories that are paired and/or connected.
Option Board is in an unknown state and is
unable to process the request for Bluetooth ON.
Sec 1: 9-5
Corrective Action
Clear all pairing
information and try to pair
and connect.
Retry pairing accessory
with Radio.
Reset the radio.
Reset the radio. If this
continues, send radio to
the depot.