Power-On Self Test (Post) Sequence; Symptom Tables; Error Codes And Messages - Lexmark 6500E Service Manual

Power-On Self Test (POST) sequence

When you turn the printer and scanner on, it performs a Power-On Self Test. Check for correct POST functioning by
observing the following:
1
The printer LED (green light) turns on.
2
The control panel turns on.
3
The control panel displays counting the memory.
4
The control panel displays a progression bar with the Lexmark splash logo.
5
You can hear the scanner doing a scanner calibration.
6
You can hear the printer starting up. It takes the printer longer to start up from a cold start rather than from a warm
start.

Symptom tables

The tables in this section provide detailed troubleshooting information.
Frequent paper jam, multifeed, or skew
False multifeed
The power does not come on, or communication lost
Voided line in scanned image (ADF or flatbed)
Image blank or distorted (flatbed)
Image blank or distorted (ADF—front side of scanned
page)
Image blank or distorted (ADF—back side of scanned
page)
Strange sound generated (ADF)
Strange sound generated (flatbed)

Error codes and messages

Note: For information on error codes 910-999, refer to the printer's service manual.
Error code
840.01
840.02
See "Frequent paper jam, multifeed, or skew" on page
See "False multifeed" on page
See "The power does not come on" on page
See "Voided line in scanned image (ADF or flatbed)" on page
29.
See "Image blank or distorted (flatbed)" on page
See "Image blank or distorted (ADF—front side of scanned page)"
on page
See "Image blank or distorted (ADF—back side of scanned page)"
on page
See "Strange sound generated (ADF)" on page
See "Strange sound generated (flatbed)" on page
Description
The scanner has been manually
disabled.
The scanner has automatically
been disabled by the controller.
Diagnostic information
18
21.
25.
24.
Action
Enter the configuration menu to re-enable the
scanner.
Enter the configuration menu to re-enable the
scanner.
4036
20.
22.
27.
26.
28.