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Symptom
Recommendation
Control Unit not working. Mains light is off
1. Check that mains adaptor is plugged into a 13 amp
socket and switched on.
2. Control Unit has been turned 'OFF' using OFF/ON
code (See page 14). Re-enter OFF/ON code to
turn 'ON'.
Full Alarm Occurs when alarm has not been
activated by an intruder
1. Ensure mains adaptor is plugged in/connected and
switched on.
2. Check that battery covers on all detectors are fitted
securely.
3. Ensure that the Control Unit is securely fitted to the
wall and that the front cover is firmly closed.
4. Check that the Personal Attack Button or Smoke
Detectors (if fitted) have not been operated.
5. Check for Jamming Detection Alarm.
Control Unit 'Low Battery' Light flashing
1. Check all PIR Detector(s) for low battery, indicated
by detector LED flashing when movement is
detected - change battery(s) as required.
2. Check all Magnetic Detectors for low battery
indicated by detector LED not illuminating when
detector is opened/closed - change batteries as
required.
3. Check the battery in all optional Wirefree Smoke
Detectors - a low battery will also cause the Smoke
Detector to bleep every minute - change battery as
required.
Control Unit will not function
(Sirens are sounding)
1. Disconnect power (including Control Unit Back-up
Battery), for 10 seconds, then re-connect mains
power followed by Back up Battery. (Remember, to
reset Access Code and timed functions following
power-up).
Control Unit not accepting Access Code
1. Pausing too long between pressing keys. Do not
pause for more than 5 seconds between keys.
2. Incorrect code entered. Allow 5 seconds to elapse
before re-entering correct code.
3. Unit has reset to Access Code 1, 2, 3, 4. Re-
programme your Access Code.
Protector P500S
TROUBLE SHOOTING
/
Symptom
Recommendation
Control Unit not responding to detectors
1. Ensure detectors are within radio range of Control
Unit. If not, move detector closer.
2. Ensure that the House Code on the Detector is the
same as that set in the Control Unit.
3. Replace detector battery.
External Solar Siren sounding but no alarm
at Control Unit
1. Siren Anti-tamper activated. Check security of Siren
fixing to wall and that Siren anti-tamper switch is
fully depressed.
2. Siren has not received 'Stop' signal. Press and
hold
and
on Control Unit keypad to initiate
PA alarm. Wait 15 seconds then
enter
?
?
?
?
Access Code
External Solar Siren does not operate when
system is activated
1. Incorrect Siren Code dip switch settings in Solar
Siren or Siren Code incorrectly set on transmitter
module in Control Unit.
2. Siren duration time timed-out before Control Unit
Auto stop time.
3. Disconnect rechargeable and power-up batteries.
Cover solar panel and leave unit for 3-5 minutes.
Re-connect the batteries and then remove the Solar
panel cover.
4. Rechargeable battery low. Power down, fit new
initial power up battery and re-power up.
No response from Passive Infra Red
Detector
1. Check battery connections are good.
2. Ensure that House Code is same as that set in
Control Unit.
Passive Infra Red Detector false alarming
1. Ensure that the Detector is not pointing at a source
of heat or a moving object.
2. Ensure that the Detector is not mounted above a
radiator or heater, or in a draughty area.
3. Ensure that the Detector is not facing a window or
in direct sunlight.
to re-transmit 'Stop' signal.
17
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