Trouble Shooting - Response CWK6 Installation And Operating Instructions Manual

TROUBLE SHOOTING

PROBLEM
No picture can be viewed
Poor picture quality
DVR doesn't automatically
start recording when set
to motion record when
movement is captured
When set to motion record,
the DVR seems to start
recording without seeing
any significant movement
The DVR stops recording
automatically and will not
record any further
Cannot backup on to a
USB memory stick
SOLUTION
Check the mains supply for the heavy duty
camera(s) and that the the power supply adaptor
for the dome camera(s) or DVR is plugged in
Check all video cable connectors between the
cameras and the DVR.
The TV is not tuned to view the correct channel.
Clean the camera lens.
Adjust the contrast/brightness on the TV.
Ensure the corresponding camera channel is set
for 'Motion detection', the 'Sensitivity' is not set to
'Off' and the 'Motion Area' is set up correctly.
(See pages 22 & 23).
The 'Record schedule' must be set to 'Motion
record' (green colour bar) for the required period.
(See pages 20 & 21).
Point the camera away from tree branches or
bushes which may sway in windy weather
conditions. Heavy rain or snow may cause the
DVR to start recording due to the movement of
rain in the picture viewed. To minimise false
recording, set the 'Sensitivity' to '4' (see page 22).
The hard drive is full. Select 'Yes' in 'Overwrite
enable' to allow the DVR to continue recording and
overwriting the earliest recorded video.
(See page 25).
Ensure the correct model USB stick is purchased
(see page 40) and formatted to 'FAT32' (see page 31).
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Section 12