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Symptom
Recommendation
Passive Infra Red Detector not detecting a
person's movement
1. Allow up to one minute for the Detector to settle
down and retry.
2. Pulse Count set too high - reset to one Pulse Count
Detection.
3. Ensure that Detector is mounted the correct way up
(battery compartment at the bottom except for Pet
Alley).
4. Ensure that the Detector is mounted at the correct
height 1.8 - 2m from floor, (except Pet Alley).
5. Check that the Detector is correctly set-up.
(See Setting Up Infra Red Detectors).
6. If Detector is mounted upside down for Pet Alley,
check that the mounting height is not greater than
1m from the floor, depending on the size of pet.
Passive Infra Red Detector LED flashes
when you walk past it
1. Low battery - replace alkaline battery.
HELPLINE
If you need help, just dial for
expert technical support
In order to comply with the Code of Practice on Noise from Intruder Alarms 1981 you should carry out the following
Important
procedures within 48 hours of the Intruder Alarm installation.
notice
1. Notify your local police station in writing that an Intruder Alarm System has been installed, giving
following
names and contact details of at least two persons who know the System Access Code.
alarm
2. Ensure that all users are aware of the operating procedures.
installation
3. Inform the local Environmental Health Authority of the installation and which police station has been informed.
4. Immediately inform your local police station if there is a change to the persons who have access to the system
18
TROUBLE SHOOTING
01372 450960
(Lines open 9.00am to 6.00pm, Monday to Friday).
Continued
/
Symptom
Recommendation
Magnetic Contact Detector not working
1. Ensure House Code is the same as that set in the
Control Unit.
Red light on Magnetic Contact Detector not
illuminating or is dim when door or window
is opened
1. Ensure batteries are connected with correct polarity.
2. Replace batteries with new.
3. Ensure battery connections are good and that
connector is fitted correctly to PCB.
Magnetic Contact Detector false alarming
1. Ensure that gap between Magnet and Detector is
less than 5mm.
2. Tamper switch below battery cover not depressed.
Check battery cover fixing lugs are not broken.
Protector P500S
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