VKI Technologies Eccellenza Express Service Manual page 76

Eccellenza Express – Service Manual
MESSAGE DISPLAYED
Printer Error
Printer Offline
SPI Eeprom Error
Tank Not Heating Error
Temperature Probe Error
Verify Powder 1 Level
Verify Powder 2 Level
Verify Product Level 1
Verify Product Level 2
Verify Waste Bin Level
Water Source Error
Whipper Error
76
CAUSE
The printer wiring is not
connected.
The printer is connected but
it is offline.
No communication to the
options board.
The hot water tank is not
heating.
The electronic temperature
probe is not working
properly.
Powder 1 dispenser is low
and requires refilling.
Powder 2 dispenser is low
and requires refilling.
Coffee 1 dispenser is low
and requires refilling.
Coffee 2 dispenser is low
and requires refilling.
Waste bin may be full.
Indicates a problem with the
main water supply not
getting to the water tank.
An error has been detected
with the whipper.
POSSIBLE REMEDIES
• Connect the wiring to the printer module.
• Press the ON/OFF line button (power)
on the printer.
• Check the wiring to the board.
• Replace the options board.
• Check the 15 amp fuse.
• Reset the thermal cut-off switch.
• Verify wiring to heater element.
• Check heater element.
• Replace the temperature probe.
• Refill the dispenser for powder 1.
• Reset the "Refill" message for the
Powder 1 dispenser.
• Refill the dispenser for powder 2.
• Reset the "Refill" message for the
Powder 2 dispenser.
• Refill the dispenser for coffee 1.
• Reset the "Refill" message for the
Coffee 1 dispenser.
• Refill the dispenser for coffee 2.
• Reset the "Refill" message for the
Coffee 2 dispenser.
• Empty the contents of the waste bin.
• Reset the "Waste Bin" counter.
• At this point, the water tank is not full
and this message has to be reset. To reset
it, switch the power off and on.
• If the problem persists, check all
components on the water line (water filter,
tubing, fittings, etc.).
• Check inlet valve to make certain it is
functioning properly.
• In the case of a temporary disruption
with the water supply, the coffee maker will
reset itself after every hour.
• The whipper motor may be jammed.
Clean the whipper assembly.
• Verify wiring to the whipper assembly.
• The whipper motor assembly may need
to be replaced.
July 15, 2015