Lifescan SureStep Pro Operator's Manual page 99

MESSAGE
Data Less than 100 test
Memory Low records can be
generated.
Data Transfer Bedside unit/
Error workstation
communication
error.
Enter High, low, or
Narrower normal control
Range(s) or range error.
Min<Max Min>Max.
Insert Strip Test strip not fully
appears after inserted into test
you insert test strip holder.
strip.
Internal Faulty internal
Communica- communications.
tion Error
Internal Error System Error.
Power Down
Invalid Conflicting option
Configuration set, or
configuration
corrupted.
Invalid Value
Control >500 mg/dL was
Value entered.
Invalid CTL Expiration date not
Code correct, or CTL code
format invalid.
Invalid Invalid month or
Expiration year. Or, date
Date entered already
expired.
If you cannot resolve a problem, call LifeScan Healthcare Professional Line:
POSSIBLE
CAUSE
Transfer data to free memory
space.
Retry data transfer.
Check ranges. Make sure min
value is less than max.
Remove test strip. When
"Insert Strip" appears, firmly
insert test strip until it stops.
Retry operation. If problem
persists, do not use bedside
unit. Contact LifeScan.
Turn off bedside unit.
Contact LifeScan.
Contact system
administrator to review
configuration settings.
Transfer data.
Re-enter correct control
value.
Check CTL code on control
solution vial and re-enter it.
Check expiration date and
re-enter it.
1 800 524-7226 (USA)
1 888 353-0800 (Canada)
SOLUTION
87